Patient Care Coordinator (Administrative Assistant)

Beltone

  • Lexington, KY
  • $16.00 per hour
  • Permanent
  • Full-time
  • 23 days ago
Patient Care Coordinator - Lexington, KY (and South Elkhorn, KY)Hourly Rate is $16.00/hr.We offer a comprehensive benefits package, which includes:
  • Paid Time Off (PTO)
  • Medical, Dental, and Vision Insurance
  • Long-Term Disability Insurance
  • Life Insurance
  • Employee Assistance Program (EAP) – Providing support for personal and work-related challenges
  • Employee Engagement through Nectar – Recognition and rewards program
  • 401(k) (Non-Matching) Retirement Plan
At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.Responsibilities
  • Administrative Support: Perform a range of office tasks efficiently
  • Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
  • Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.
  • Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals.
  • Communication: Handle incoming calls and follow up with patients professionally.
  • Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
*Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.*Office Environment: Maintain a clean, welcoming workspace.QualificationsHigh School diploma or equivalentPreferred: 2 years' experience in office administration, sales, or customer serviceProficiency in MS OfficeFlexible to work varying hoursCompetenciesCustomer service orientationTeam PlayerSelf-motivated, organized and decisiveJoin Beltone and grow professional in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer.

Beltone