
General Manager (Bojangles)
- West Wendover, NV
- Permanent
- Full-time
- Oversee all aspects of restaurant operations including food preparation, customer service, staffing, and inventory control.
- Lead, coach, and develop team members to achieve operational goals and deliver excellent customer service.
- Manage P&L (profit and loss) statements to meet or exceed budgeted financial targets.
- Maintain compliance with all company policies, procedures, and standards, including food safety and sanitation regulations.
- Recruit, train, and retain high-quality staff; schedule labor to maximize productivity and minimize labor costs.
- Monitor guest satisfaction and handle customer complaints or concerns professionally and promptly.
- Ensure the restaurant is clean, organized, and visually appealing at all times.
- Foster a positive team culture and promote employee engagement.
- Work collaboratively with the District Manager and other leaders to support regional initiatives and improvements.
- 2+ years of experience in restaurant management (QSR or fast casual preferred).
- Proven leadership, coaching, and team-building skills.
- Strong financial acumen and experience managing budgets, labor, and food costs.
- Excellent communication, organizational, and problem-solving skills.
- Ability to work a flexible schedule including weekends, holidays, and evenings.
- High school diploma or equivalent