Housekeeper
Bridgeport Hotel Group LLC
- Bridgeport, NE
- $13.50-15.00 per hour
- Permanent
- Full-time
- 401(k)
- Competitive salary
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
Department: Housekeeping
Reports To: Property General Manager
FLSA Status: Non-ExemptPosition Summary:We are looking to hire a Room Attendant to join our cleaning team. You will be responsible for cleaning rooms and common areas, disposing of trash, changing beds, vacuuming, and notifying maintenance of any issues. You should be able to lift 25 pounds and have an eye for cleanliness. Our ideal candidate is someone who enjoys a high-speed environment, making it possible to finish cleaning a room within 30 minutes, is a self-starter and excellent at managing their time effectively.Essential Duties and Responsibilities:
- Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
- Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
- Empty wastebaskets, empty and clean outdoor ashtrays, and transport other trash and waste to disposal areas.
- Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
- Keep storage areas and carts well-stocked, clean, and tidy.
- Dust and polish furniture and equipment.
- Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
- Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
- Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
- Wear uniform at all times while on duty.
- Adaptability- Adapts to change in the work environment. Manages competing demands, Accepts criticism and feedback. Changes approach or method to best fit the situation.
- Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.
- Cooperation – Establishes and Maintains effective relationships. Exhibits tact and consideration. Displays positive outlook and pleasant manner. Helps and support to co-workers. Works cooperatively in group situations. Works actively to resolve conflict.
- Customer Service - Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service.
- Dependability - Commits to doing the best job possible. Follows instruction. Keeps commitments. Meets attendance and punctuality guidelines. Responds to requests for service and assistance. Takes responsibility for own actions.
- Problem Solving – Identifies problems in a timely manner. Gathers and analyses information skilfully. Develops alternative solutions. Resolves problems in early stages. Works well in group problem solving situations.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education/Experience:
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.Language Ability:
Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of customers or employees.Mathematical Ability:
Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Compute rate, ratio and percent, and draw and interpret bar graphs.Reasoning Ability:
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Deal with problems involving several concrete variables in standardized situations.Software Skills:
Working knowledge of MS Office; knowledge of hotel management software (PMS).Certificates and Licenses:
State Alcohol Server/Seller Training (If bar on property) Will be provided if hired.Supervisory Responsibilities:
NoneWork Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- This job operates in a hotel environment. Shifts may include days, evenings, overnights, weekends and holidays.
- The role routinely uses standard cleaning equipment that is found in hotel laundry rooms.
- The role routinely uses standard kitchen equipment.
- Will work around chemicals and must be able to read labels as well as to measure proper amount of chemicals to be used in washing procedures.
- Requires ordinary conversation, hearing, and visual acuity.
- Bend, squat, kneel, twist and reach repetitively.
- Stand, walk for prolonged periods (8 hours per day), and move about the office and hotel facilities as necessary.
- Performing this job regularly requires use of hands to finger, handle, or feel objects, tools or controls.
- Employee must occasionally lift and/or move up to 50 pounds.
- Employee must be able climb several flights of stairs in case of emergency or if property is not equipped with elevator.