Rental Shop Manager - Canyon Lodge - Winter 25
- Bakersfield, CA
- Permanent
- Full-time
- Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
- Free skiing at all Alterra Resorts
- Ski/snowboarding lessons discounts
- Equipment Rental discount
- Friends and Family vouchers
- Retail & Food discount
- 401k with company match
- This position requires extensive knowledge of ski resorts, a genuine passion for the industry, and exceptional expertise in ski products and Siriusware.
- The ideal candidate will have excellent leadership and communication skills to effectively manage a team and provide exceptional service to our guests.
- It's important for the Ski Resort Rental Manager to prioritize safety, enforce safety protocols, and provide proper training to staff to mitigate potential hazards and ensure a safe working environment for all employees and guests.
- Strong knowledge of skiing and snowboarding equipment, including boots, skis, snowboards, bindings, and related accessories.
- Excellent customer service and communication skills, with the ability to interact professionally and positively with guests of all ages and skill levels.
- Attention to detail and ability to multitask in a fast-paced environment.
- Physical fitness and ability to lift heavy equipment (up to 50 pounds) and stand for extended periods.
- Familiarity with ski resort operations, mountain geography, and local skiing/snowboarding conditions is desirable.
- In-depth knowledge of ski resorts, including terrain, facilities, services, and local attractions.
- Passion for the ski industry, demonstrated through personal experience and a genuine enthusiasm for skiing and snowboarding.
- Strong familiarity with ski products, equipment, and their features, including the latest advancements and trends.
- Proven expertise in rental management software, particularly Siriusware, including inventory management, point-of-sale transactions, and reporting functions.
- Excellent leadership and team management skills, with the ability to motivate and inspire staff to deliver exceptional service.
- Exceptional communication and interpersonal skills, with the ability to interact effectively with guests, employees, and stakeholders at all levels.
- Highly organized and detail-oriented, with the ability to multitask and prioritize effectively in a fast-paced environment.
- Strong problem-solving abilities, with the capacity to make sound decisions under pressure.
- Flexibility to work evenings, weekends, and holidays, as required in a ski resort setting.
- The job may require performing duties such as lifting and shoveling snow, working in adverse weather conditions, and working in direct sun.
- Minimum of 2 years of experience in ski resort rental management or a related field.
- High School Diploma, GED, or equivalent.