Behavioral Health Specialist I - CRC Waukesha

• Provides case management services for assigned clients; documents clinical files for all client contacts; consults with clinical staff on concerns and client needs.
• Works as part of team to provide a treatment program for client; acts as advocate with appropriate agencies for individual clients.
• Monitors client activities and facility environment; helps to create a safe and therapeutic environment for clients; follows established safe practices; protects clients from personal injury; follows safety protocols and calls for assistance as required.
• Intervenes as necessary to prevent harmful behavior and de-escalate clients; monitors, reviews clients' physical and emotional stability.
• Provides some oversight and guidance to the Behavioral Health Technician staff to ensure the proper execution of work tasks.
• Develops and enhances cooperative professional relationships with local community agencies significant to the continuum of care for clients.
• Processes admission paperwork for clients; coordinates services with medical support, outpatient, emergency rooms, law enforcement, pharmacy, housing and other necessary agencies.
• Updates and maintains a variety of files, records, charts, and other documents; gathers, compiles and organizes data for management purposes; maintains appropriate records and prepare reports both verbal and written.
• Assists consumers in learning independent living skills, which are defined in the resident's Individual Service Plan. (i.e. laundry, housekeeping). As well as encourages management of symptoms through support and education.
• Participates in ensuring that nutritious community meals are planned, prepared, and served within the home, including food preparation, serving and storage.

• Monitors consumer medication regime and compliance as directed by their physician.
• Reports to appropriate staff any changes in consumer behavior and functioning.
• Ensures that residents maintain acceptable standards of personal hygiene.
• Ensures that residents leave for their appointments appropriately dressed and bathed.
• Ensures that the house is clean at all times and conforms to CBRF regulations HFS 83.
• Ensures that all physical repairs are reported to the Director of the Crisis Resource Center.
• Performs room, water, temperature, or any other daily weekly monitoring that is assigned by the supervisor including labeling and putting away the weekly grocery order.
• Participates in emergency evacuation procedures and fire alarm system checks with staff and residents.
• Familiarizes self with resident individualized service plan.
• Documents residents' daily behavior and routine in the client's chart.
• Ensures that paperwork and transportation to residents' medical appointments are completed.
• Orders supplies and groceries as necessary.
• Trains and orients pool staff as necessary.
• Supervises and documents morning client groups as appropriate for education level.
• Plans and maintains menus for house meals.
• Performs special assignments and or projects as assigned.
• Other duties as assigned.

• Effectively communicates and develops good working relationships with co-workers.
• Reliability in reporting to work regularly and on time.
• Must possess good communication, listening, writing and organizational skills. Ability to communicate effectively over the telephone, by computer and in person.
• Ability to effectively train coworkers.
• Experience with adults undergoing a psychiatric crisis.
• Knowledge of community resources available to consumers in the Milwaukee County area.

• Ability to communicate clearly and concisely in English and Spanish, both orally and in writing is desirable.
• Ability to use a personal computer.
• Ability to perform well in a fast-paced work environment.

Milwaukee Center for Independence