Sr. Associate, Strategy & Operations
Maiden Home
- New York City, NY
- $75,000-90,000 per year
- Permanent
- Full-time
- Manage Maiden Home’s inventory (fabric, finished goods) across its manufacturing network, ensuring a 100% in-stock status
- Oversee set-up of fabrics and leathers in Maiden Home’s assortment, driving seamless launch of new materials across the partner network
- Own systems and tools, including the fabric forecasting model, that to determine inventory consumption forecasts and drive purchases across partners, ensuring our network is well-resourced for customer orders
- Track inventory receipts, transfers and sell-through rate on manufacturing partner balance sheet to ensure timely and accurate information on fabric and leather inventory within the network
- Bring analytical rigor to support fabric and leather merchandising strategy
- Effectively engage mill and manufacturing partners to ensure the network is resourced to support Maiden Home scale and launch of new products
- Own onboarding of new mill and manufacturing partners for inventory reporting to support seasonal fabric and product launches
- Act as primary intermediary between manufacturing and mill partners to ensure seamless coordination of fabric and leather orders
- Support Sr. Manager of Strategy & Operations with analytics to drive negotiations across the Maiden Home network to drive margin and working capital improvements
- Enable client-facing teams to deliver a seamless customer experience by collaborating with mill and swatch partners to meet our customer promise
- Coordinate internal teams and external partners to seamlessly execute fabric adds, drops, transfers and special requests (e.g., FBTY)
- Execute special projects (e.g., fabric panels for retail stores, one-time fabric / leather orders for NPL) as needed
- Own process for fabric swatch creation and ordering for Maiden Home customers and internal teams
- Support cross-functional priorities for the organization, incl. retail footprint expansion, manufacturing network expansion, and new category growth, as needed
- Identify opportunities for and own implementation of new processes to improve operations team output and day-to-day activities
- Support sales, customer, e-commerce product team needs related to brand building, marketing, and customer support e.g., managing photoshoot requirements, addressing one-off customer questions, etc.
- 2-4 years of professional experience in an analytical and strategic role in fast-paced, high-growth environments in either professional services (consulting, finance) or at start-ups or consumer product companies with a focus on supply chain, demand planning, operations
- Structured problem-solver - able to evaluate opportunities through a financial, operating, and customer lens and understand key interdependencies across the decision set
- Collaborative, cross-functional team player - experience managing internal and external partners and aligning stakeholders on solutions that support Maiden Home goals
- Strong commercial mindset – able to extract trends and translate strategic objectives into financial and operating forecasts
- Continuous improvement and results-oriented - relentless focus on customer experience and elevating the Maiden Home brand.