Room Attendant Supervisor
- Hasbrouck Heights, NJ
- Permanent
- Full-time
- Supervise and coordinate the activities of room attendants and housekeeping staff.
- Inspect guest rooms, corridors, and public areas for cleanliness and maintenance standards.
- Ensure timely cleaning of rooms to meet hotel check-in/check-out schedules.
- Monitor inventory of linen, cleaning supplies, and amenities; report shortages or needs to management.
- Train new housekeeping staff on company policies, procedures, and quality standards.
- Assist in the preparation of staff schedules and adjust as needed based on occupancy and demand.
- Respond promptly to guest requests and follow up to ensure satisfaction.
- Report maintenance issues or safety hazards to the appropriate department.
- Maintain a positive and professional relationship with staff and guests.
- Uphold health and safety regulations and ensure compliance with company standards.
- Conduct regular team meetings to address performance, updates, and concerns.
- High school diploma or equivalent; additional hospitality or housekeeping training is a plus.
- Minimum 1–2 years of experience in housekeeping, with at least 6 months in a supervisory role.
- Strong attention to detail and commitment to quality.
- Excellent organizational and time management skills.
- Ability to lead, train, and motivate a team.
- Good communication skills and the ability to resolve conflicts effectively.
- Familiarity with cleaning products, techniques, and equipment.
- Flexibility to work weekends, holidays, and shifts as required.
- Bi-lingual ( Spanish & English)
- Ability to stand, walk, bend, and lift for extended periods.
- Must be able to lift up to 25–30 lbs. (linens, equipment, etc.).
- Fast-paced hospitality environment.
- Working indoors in guest rooms and public hotel areas.