Assistant Sales Manager (Management Trainee)

• Support, coach, and mentor sales teams through customer interactions by utilizing Shane Co. sales philosophies
• Actively drive sales by understanding and meeting the unique needs of each customer on the sales floor and sharing compelling product stories that showcase the features and benefits of our products

• Attend and participate in all scheduled meetings of the store management team as requested, as well as meetings with the sales team.
• Perform opening and closing duties related to the store

• Collaborate effectively with store management, focusing on teamwork and communication
• Demonstrate and encourage peer coaching within your team
• Develop a basic understanding of all functionalities within the shop and customer service departments

• Ensure a positive and engaging workplace for all by embodying company values such as integrity, continuous improvement, and teamwork

• Minimum 2 year of sales or customer-facing experience is required with supervisory experience preferred- jewelry experience is not mandatory—we'll provide comprehensive training and ongoing learning opportunities!
• Availability during evenings and weekends is a must.
• High level of visual acuity and manual dexterity.
• Excellence in written and spoken English; effective communication is key.
• A minimum of a high school diploma or equivalent is required.

• Your placement in the range is determined through interviews, a review of experience, knowledge, skills, balanced pay with other team members and alignment with geographic market data. While we target most new hire offers toward the lower end of the listed range, more demonstrated sales experience, knowledge, and skills may result in a higher starting rate. Average performance will earn a moderate increase each year, while high performers can earn a very generous annual increase. Once you join us, we pay for performance and there is no ceiling to your base pay rate over time.

• Participation in a team bonus that can range from zero to $150 each week for every member of the store team including the management team.
• There is an opportunity to earn an individual sales performance bonus based on your participation in both team and individual sales that bring the perfect item to our guests. This program is open to every role in store, though those with a primary job focused on sales are much more likely to achieve it.
• Management team members have an opportunity for an additional quarterly bonus based on the year-over-year total store sales achieved by the whole team. The amount of the opportunity varies by role.

• We are committed to investing in your overall, holistic wellbeing and that of anyone who depends on you. Our benefits and perks include:

• Competitive medical, dental, and vision coverage.
• Competitive 401(k) plan with company match.
• Paid vacation time, sick time, holidays, volunteer time, and of course things like bereavement time (including for pets).
• Protection if you are away from work in many circumstances, such as our company paid extended illness bank, optional long-term disability, and company paid life insurance.
• Parental benefits including paid parental leave, fertility benefits, and child and adult care Flexible Spending Accounts.
• Employee Affinity Groups with focus on things like parenting, LGBTQ+, and Grief and Loss.
• Our work is done on-site in our stores, and we work when others play. Though weekend and evening availability is required, we are closed when most retailers are open (with 7 paid holidays each year for most staff), and our hours are much more enjoyable than many retailers. (Monday to Wednesday 10 AM to 7 PM, Thursday to Friday, 10 AM to 8 PM, Saturday 10 to 6 and Sunday noon to 5 PM are our hours we are open to customers.) Whenever we can, we allow shift swaps as life requires.
• We are committed to career growth, whether that means doing your very best and growing in your same role over time or development and growth into a new role. With stores in multiple markets, moving with the company is also possible.
• We offer internal learning that covers both career and personal topics, from skills like excel to photography. This is self-paced learning and available to all employees.
• We offer dedicated training specific to your role in our company.
• We offer training toward advancement, specifically in the area of management and leadership for all levels.

Shane Co.