Client Care Specialist

Kind Senior Care

  • Beverly, MA
  • $55,000-60,000 per year
  • Permanent
  • Full-time
  • 5 days ago
Kind Senior Care is seeking a compassionate and detail-oriented Client Care Specialist to join our team. In this role, you’ll ensure high-quality care for our clients while training, supporting, and supervising caregivers. This is an excellent opportunity for a Certified Nursing Assistant (CNA), Home Health Aide (HHA), or Licensed Practical Nurse (LPN) who is ready to take the next step in their career.You will be joining a fast-growing company that has earned Activated Insights’ Best of Homecare Provider of Choice and Employer of Choice awards for 4 consecutive years. We pride ourselves on being an awesome place to work, and we believe that our “Caregiver first” philosophy ultimately delivers the best client experience and outcome.What You’ll Do
  • Visit clients to ensure care plans are followed and updated as needed.
  • Jump in to fill Caregiving shifts as needed.
  • Supervise and support caregivers, providing coaching and recognition.
  • Partner with the Scheduling Coordinator to ensure proper staffing coverage.
  • Lead caregiver orientation and ongoing training sessions.
  • Conduct in-home visits to provide hands-on coaching and support.
  • Ensure accurate completion of care documentation.
  • Communicate closely with the office team to address client and caregiver needs.
Requirements
  • Active CNA, HHA, or LPN certification (required).
  • Previous caregiving, healthcare, or supervisory experience.
  • Strong knowledge of caregiving best practices and safety protocols.
  • Excellent communication and leadership skills.
  • Valid driver’s license and insured vehicle.
Why You’ll Love Working With Us
  • Make a real difference in the lives of seniors and their families.
  • Step into a supervisory role with room for growth.
  • Be part of a supportive, mission-driven team.
  • 401(k) with company match
  • Generous vacation
  • Mileage reimbursement

Kind Senior Care