Human Resources Generalist

• College degree in Human Resources, Business Administration, Communications, or a related field; equivalent combination of education and relevant experience will be considered.
• Administrative experience in human resources, employee relations, or business support function preferred.
• Strong written and verbal communication skills, with the ability to clearly convey information to employees and managers.
• Ability to handle confidential and sensitive matters with discretion, professionalism, and sound judgment.
• High attention to detail and strong organizational skills, with the ability to manage competing priorities.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint); willingness and ability to learn new HR systems and tools (e.g., HRIS, performance management platforms).
• Familiarity with or interest in supporting HR processes such as employee onboarding, performance review cycles, policy interpretation, and compliance tracking.
• Ability to provide first-level guidance to employees and managers on routine HR inquiries, escalating more complex issues as appropriate.
• Strong interpersonal skills and a collaborative, service-oriented approach.
• Curiosity and eagerness to learn about HR strategy and how HR supports broader business goals.

• Provide support across core HR functions, including onboarding, employee lifecycle transactions, compliance documentation, and digital recordkeeping, with attention to risk mitigation and industry standards.
• Maintain accurate employee records in the HRIS and internal systems, ensuring data integrity and compliance with company policies and regulatory requirements relevant to the financial services industry.
• Serve as a trusted first point of contact for employees and managers regarding routine HR matters, policies, and procedures.
• Assist with gathering documentation and conducting initial research related to employee relations issues, escalating complex cases to senior HRBPs.
• Help facilitate the performance management process by scheduling feedback sessions, tracking goals, and supporting documentation efforts.
• Respond to routine employee inquiries regarding HR policies and procedures; escalate complex matters to HR Business Partners or appropriate team members.
• Follow up with employees and managers as needed.
• Support employee relations efforts by assisting HR Business Partners with documentation, meeting coordination, and follow-up related to coaching, performance discussions, and policy enforcement.
• Contribute to HR communications, including policy updates, employee announcements, and recognition initiatives.
• Help monitor employee trends through exit interviews, engagement surveys, and HRIS data to inform business decisions.
• Collaborate with HR operations to ensure accurate employee data management and compliance with regulatory requirements.
• Contribute to process improvements that enhance employee experience and team efficiency.
• Generate routine reports from the HRIS to support audits, and compliance checks.
• Help maintain up-to-date job descriptions, organizational charts, and internal process documentation.
• Participate in HR-driven strategic projects related to continuous improvement.
• Maintain strict confidentiality and professionalism when working with sensitive employee and company information.

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