Patient Intake Coordinator
- Albuquerque, NM
- Permanent
- Part-time
- Schedules intake appointments for potential new patients.
- Schedules Patient annual physicals
- Interview all new potential patients to assure qualifications/eligibility for Methadone program
- Gather all information of Heroin/Opiate use for physician to determine patient addiction and eligibility.
- Completes an intake packet with each patient upon intake.
- Responsible for collecting samples and completing rapid drug screens.
- Provide Patient with information to apply for Medicaid.
- Input all patients’ demographics into computer SAMMS.
- Works directly with Nursing and physicians daily.
- Assists with light clerical duties such as filing, copying and typing.
- Responsible for keeping patient emergency information up to date.
- Provide Superior patient services to all Patients/Visitors and answer all questions while upholding company policy and procedures while maintaining HIPAA Compliance.
- Ensure all intake patients properly fill out and sign all forms correctly,
- Faxes outgoing information including but not limited to dual enrollments and requests for information.
- Manages multiline phone system incoming call and forwards call to the appropriate staff member.
- Responsible for verifying insurance eligibility information.
- Generates Reports for Billing.
- Completes check in process so patient may proceed to dispensing area.
- Follows all clinic policies and procedures, as well as, state and federal regulations.
- Assists with chart audits, filing, and making new charts.
- Coordination of transfer paperwork with local hospitals and uploading documents into patient electronic file.
- Other duties as assigned.
- High school diploma or equivalent from an accredited secondary education institute required.
- Experience and knowledge of state and federal healthcare regulations required.
- Prior experience with identifying if a patient meets criteria for admission to a program.
- Demonstrated experience in managing multiple priorities.
- Must be a self-starter, proactive, organized and possess strong interpersonal and communication skills with the willingness to learn required.
- Must have a detail-oriented approach and be able to maintain a high level of ownership and accuracy.
- Proven competency with MS Office applications, including Word, Excel and PowerPoint required.
- Adaptability in a challenging and dynamic environment; understand and work well in a matrixed organizational structure required.
- Satisfactory references from employers and/or professional peers
- Satisfactory drug screen and criminal background check.