
Collaboration Systems Engr, Sr
- Lake Elmo, MN
- $98,400 per year
- Permanent
- Full-time
- Lead the design, implementation, and maintenance of the bank's telecommunication systems
- Oversee the migration from Cisco on-prem environments to Cisco Cloud solutions
- Manage the integration of Microsoft Teams with existing telecommunication systems
- Ensure high availability and performance of telecommunication services across the organization
- Develop and enforce telecommunication policies, procedures, and standards
- Manage vendor relationships and negotiate contracts for telecommunication services and equipment
- Prepare and manage the telecommunication budget, ensuring cost-effective solutions and optimal resource utilization
- Collaborate with IT and other departments to align telecommunication strategies with business goals
- Provide leadership and guidance to the telecommunication team, ensuring continuous development and adherence to best practices
- Monitor emerging technologies and recommend upgrades and enhancements to improve communication infrastructure
- Develops Talent - You Own You –You own your development and career. Actively assesses self by leveraging feedback to enhance knowledge, skills and behavior. Leverages own strengths and those of team members to meet individual and team goals supporting both internal and external client needs. Continuously develops self for current and future roles.
- Promotes Change - Actively seeks information to understand the rationale, implications, and impact for changes. Remains agile by quickly modifying daily behavior, leveraging resources, and trying new approaches to effectively embrace change. Willing to act quickly, learn and adjust as needed. Identifies and recommends changes to leadership to improve performance. Aligns activities to meet individual, team and organizational goals
- Strategy in Action - Breaks down larger goals into smaller achievable goals and communicates how they are contributing to the broader goal. Actively seeks to understand factors and trends that may influence role. Anticipates risks and develops contingency plans to manage risks. Identifies opportunities for improvement and seeks insights from other sources to generate potential solutions. Aligns activities to meet individual, team and organizational goals.
- Compelling Communication - Effectively and transparently shares information and ideas with others. Tailors the delivery of communication in a way that engages the audience and that is easy to understand and retain. Unites others towards common goal. Asks for others' opinions and ideas and listens actively to gain their support when clarifying expectations, agreeing on a solution and checking for satisfaction.
- Makes Decisions & Solves Problems - Takes ownership of the problem while collaborating with others on a resolution with an appropriate level of urgency. Collaborates and seeks to understand the root causes of problems. Evaluates the implications of new information or events and recommends solutions using decisions that are sound based on what is known at the time. Takes action that is consistent with available facts, constraints and probable consequences.
- Delights Clients -. Passionately serves internal/external clients with excellence. Maintains a growth mindset staying current with developments and trends in areas of expertise influencing client satisfaction both internally and externally. Understands data, metrics and/or financial information, and how they tie to client satisfaction and business outcomes related to position, client and/or team. Nurtures client relationships by listening, prioritizing, and acting responsibly to meet client needs, mitigate risk and add shareholder value.
- Leads Inclusively - Seeks diverse relationships to learn more about people from other cultures and backgrounds. Gathers information with curiosity and humility to learn more about people from other cultures and backgrounds including impacts on norms, behaviors and expectations (e.g., social norms, decision-making approaches, and preferences) Advocates for diverse perspectives. Continually examines own biases and behaviors to avoid stereotypical responses.
- Personifies ONB Culture - Consistently demonstrates Old National's culture and values in daily interactions. Models our values -how we show up in the workplace. Places the organization's goals before individual or team goals. Demonstrates the desire to be part of something beyond themselves by investing time, heart, and expertise to help clients and communities thrive.
- Bachelor's degree in Information Technology, Telecommunications, or a related field. A Master's degree is preferred.
- Minimum of 10 years of experience in telecommunication systems management, including experience with Cisco on-prem environments and Cisco Cloud.
- Proven experience in migrating telecommunication systems to cloud-based solutions.
- Expertise in integrating Microsoft Teams with existing telecommunication infrastructure.
- Strong analytical and problem-solving skills, with the ability to troubleshoot complex telecommunication issues.
- Excellent leadership and team management abilities.
- Exceptional communication and interpersonal skills.
- Ability to work effectively in a fast-paced, dynamic environment.
- Relevant certifications such as CCNP, CCIE, or equivalent are highly desirable