Chat Support and Sales Representative - SAT
OneTouch Direct
- San Antonio, TX
- $30,000-70,000 per year
- Permanent
- Full-time
- Engaging with customers through our chat platform, providing swift and friendly support.
- Understanding customer queries to deliver accurate and timely information.
- Inbound chat sales. No cold calling!
- Resolving customer issues with a cheerful and solution-oriented approach.
- Ensuring a seamless and delightful experience as you handle multiple chats.
- Knowing when to escalate matters to ensure customer concerns are fully addressed.
- Ideally, you have 1+ years of sales experience, but don’t worry if you’re just starting out!
- Experience in hospitality or a call center is a plus, but not mandatory.
- You possess excellent communication and writing skills.
- Comfortable using computers, including typing and navigating multiple tabs and systems.
- You’re passionate about resolving issues and making customers smile.
- You bring a dynamic, energetic personality to the team.
- Ability to juggle tasks, prioritize effectively, and manage your time.
- A strong phone presence with experience making lots of calls is a bonus!
- Full-Time Hours: Guaranteed 40 hours per week schedule, with overtime opportunities!
- GREAT Earning Opportunities: Competitive hourly pay PLUS weekly and monthly bonus opportunities!
- Supportive Environment: Classroom training, plus 1-on-1 support for your first week of call taking!
- Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
- Benefits: Health Care Plan (Medical, Dental & Vision)
- Growth: Opportunity for professional advancement as we grow! Promote from within!
- Culture: Diverse & Inclusive welcoming culture with Employee Resource Groups