Gastro Florida is the largest gastroenterology group in Tampa Bay with over 65 providers and over 25 locations in Pinellas, Hillsborough, Pasco, and Polk counties. Gastro Florida offers G.I. screening & treatment, colon cancer prevention, non-surgical cancer intervention, IBD infusions & therapy, nutrition & weight loss services, remote monitoring between visits, pharmacy & pathology services, and the latest therapies, including clinical research, to provide an integrated patient experience. Our mission is to provide general and advanced/interventional gastroenterology services in an Affable, Affordable & Accessible manner for Accurate Answers.We are seeking a competent, conscientious, service-oriented individual with strong character to work in the front desk for one of our gastroenterology offices. This individual will check-in/out patients with a smile and perform billing/scheduling/telephone-related functions. He/She will work under the direction of the office's Practice Manager or his/her designee.Minimum Requirements:High school graduate with 2 years of medical office experience, including at least 1 year in a specialty practice. Preference may be given to candidates who have work experience from employers that emphasize excellent customer service (e.g. Publix, Disney).This position does require Spanish speaking.Utilized EMR/practice management systems.Role:Check-in- Greet and arrive all patients in a courteous manner.- Ensure patients complete the required documentation and their information (insurance, demographic, etc) is current.- Enter appropriate data into EMR.- Collect any patient copayments and balances.- Some practices may include rooming the patient in the clinic area.Check-out- Inquire if patient has any more questions from their visit. Alert supervisor if service recovery needed.- Collect any co-insurance or balances not collected during check-in.- Schedule follow-up appointments.Scheduling- Schedule office appointments and if applicable surgery facility procedures.- Request PCP or referring doctor, authorization, office notes, and diagnosis codes related to the procedure(s).- Respond to requests for medical records or other forms to be completed by providers.- Recommend actions and strategies to improve patient access.Additional Billing/Telephone- Patient registration if scheduling new patient.- Charge capture of physician services as necessary.- Participate in patient financial assistance.- Maintain current with HIPAA and other compliance training.- Reconcile daily charges and payments received; and prepare daily bank deposit.- Assist in collection efforts via phone.- Triage incoming phone calls in an effective manner.Other Duties as AssignedApply for this great position as a Front Desk Coordinator today!The corporate headquarters (CBO) is located in beautiful Feather Sound (Clearwater).Criminal background and drug screening required as well as excellent professional references.