
Software Developer
- San Diego, CA
- $120,000-150,000 per year
- Permanent
- Full-time
- Develop and customize ServiceNow applications and modules, including ITSM, CMDB, HRSD, and other platform capabilities.
- Design and implement complex workflows, business rules, client scripts, UI policies, and UI actions.
- Create and manage ServiceNow integrations with third-party applications and systems using REST, SOAP, and other APIs.
- Deliver solutions via Agile Scrum SDLC.
- Deduce and document epics and user stories from customer needs.
- Learn and support web and mobile application development using the low code platform.
- Perform day-to-day administration of the ServiceNow platform, including user management, security configurations, and system upgrades.
- Monitor system performance and troubleshoot issues to ensure optimal performance and reliability.
- Work closely with stakeholders, including business analysts, project managers, and end-users, to gather requirements and translate them into technical solutions.
- Provide technical guidance and mentorship to junior developers and team members.
- Conduct thorough testing and validation of developed solutions to ensure they meet requirements and are free of defects.
- Develop and maintain documentation for developed solutions, including technical specifications and user guides.
- Stay current with application development best practices, platform updates, and industry trends.
- Identify opportunities for process improvement and automation.
- Extensive experience in ServiceNow Development and Configuration.
- Proficiency in JavaScript, API web services, UX/UI, REST API, and HTML.
- Ability to design and develop scalable, robust applications.
- Understanding of ITIL processes.
- Experience in Agile Scrum SDLC.
- Capability to lead a transition to a cloud-forward environment.