Business Support Associate-Charlotte
TEKsystems
- Charlotte, NC
- Training
- Full-time
- Support consultant in person onboarding activities utilizing Office Visit calendar in ACT. Activities include I-9 form and E-Verify completion asset ordering, and customer specific equipment ordering.
- Partner with center field support and internal employees to ensure seamless consultant onboarding, timely payroll completion, and superior life cycle management service is provided by utilizing Cases.
- Conduct internal employee onboarding process start to finish.
- Submit weekly payroll for internal employees.
- Provide general business support to Director of Branch Operations or Office leader.
- Provide general business support to all internal employees.
- Provide outstanding front office customer service (telephone and reception area)
- Maintain outstanding levels of administrative support to all internal and external employees and assist with problem resolution related to process, operational, and technology questions.
- Serve as point of contact for TEKsystems real estate communications (support any in-office updates/moves/installations),and building property management.
- Manage office purchasing (P-card reconciliation) and vendor management (copier maintenance, kitchen appliance service, etc.).
- Provide education and support to field office producers around critical consultant operational processes.
- Ability to prioritize, organize, problem solve and meet deadlines and goals
- Ability to communicate effectively and provide follow up
- Capability of working in a team-oriented environment and deliver/receive honest feedback
- Thorough knowledge of business policies and operational practices
- Excellent written/oral communication and interpersonal skills
- Strong decision-making ability
- Ability to build strong partnerships with all i customers, both locally and in our corporate and center-based locations
- Integrity and ability to maintain confidentiality and personal credibility
- Ability to tackle complex issues and develop innovative, practical solutions
- Understanding of the Allegis organization; context, complexity, dynamics, key issues and drivers
- Understanding how information impacts the operating company and how data will be used to support operating company decisions
- Action and detail oriented; able to prioritize while handling multiple tasks
- 1 + years’ experience in a customer service related position
- Associates degree or two years of applicable experience in customer service
- Team player
- Tactful and diplomatic
- Self-starter/initiator
- Critical thinker
- Seeks growth and self-improvement
- Flexible
- Resilient/composed
- Self-aware