
Multi-Outlet Food & Beverage Supervisor (Horseshoe Bossier) Full Time
- Bossier City, LA
- Permanent
- Full-time
- Minimum four (4) years related experience and/or equivalent combination of education.
- Two (2) years of supervisory experience required.
- Excellent interpersonal customer service, communication, team building, and problem solving skills are required.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to speaking effectively before groups of customers or employees of organization.
- Skill in solving practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Skill in solving a variety of instructions furnished in written, oral, diagram, or schedule form.
- Ability to read, write, speak and understand English.
- Must be 21+
- Supervises the daily operation of the Buffet area per established policies and procedures.
- Conducts pre-shift meetings, makes daily schedule adjustments, and controls shift staffing levels to meet budgeted labor costs, supervises employees job performance (includes coaching and reinforcement).
- Ensures proper training, supervision, and development of subordinates.
- Monitors and controls physical and sanitary condition of assigned areas.
- Assists in the completion of corrective action under the guidance of the manager to achieve revenues, operating expenses, and GSRS rating.
- Ensures proper usage and requisitioning of operating supplies within established guidelines.
- Maintains daily employee attendance and work records.
- Inspects food service facilities to ensure compliance with state and local health laws and internal regulations.
- Inspects and tastes prepared foods to maintain quality standards and sanitation regulations.
- Works closely with employees and guests to correct concerns and issues regarding quality and services of food outlet.
- Performs other duties as assigned.
- Spends the majority of time interviewing, training, and selecting employees.
- Conducts Performance Reviews.
- Makes or recommends wage increases.
- Makes or recommends promotions.
- Provides for safety and security.
- Handles employees' complaints or grievances.
- Recommends disciplinary action or disciplines employees.
- Plans work.
- Supervises and monitors work.
- Monitors legal compliance with federal, state, and gaming laws.
- Must be able to lift and carry upwards to 5 pounds.
- Must be able to bend, reach, kneel, twist, and grip items while working at assigned desk area.
- Manual dexterity and coordination to operate office equipment, including 10 key adding machines, personal computers, fax machines, and photocopiers.
- Respond to visual and aural cues.
- Operate in mentally and physically stressful situations.
- Must be physically mobile with reasonable accommodations.
- Must be able to tolerate industry standard chemicals for cleaning and sanitizing all kitchen areas, such as bleach, pine sol, oven cleaners, etc.
- Must be able to tolerate second hand smoke, noise, and bright lights and work in constricted areas.
- Ability to tolerate regular exposure to loud, crowded, wet/or humid conditions, moving mechanical parts, extreme cold, and extreme heat.