Human Resources Generalist
- New York City, NY
- $65,000-85,000 per year
- Permanent
- Full-time
As part of our team, you will experience:
- Success. Our winning team pursues excellence while learning and evolving
- Career growth. We develop industry leading talent because Ross grows when our people grow
- Teamwork. We work together to solve the hard problems and find the right solution
- Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
- Provide HR support to assigned client group, including but not limited to: Investigating and resolving Associate concerns, providing guidance and coaching to managers on handling performance concerns
- You will also serve as key point of contact and counsel for Associates and Managers on a broad range of HR policies
- Act as trusted source of information and as counsellor to Associates, by playing a front-line role in answering HR questions and escalating issues as needed
- Proactively engage with Associates to arrive at strategies and actions that continue to elevate the Associate experience
- Analyze trends in turnover and make recommendations to mitigate future risks
- Deliver training on how to write/ deliver performance reviews, as well as coaching and guidance to managers on giving performance-based feedback to their Associates
- Manage Associate Engagement events; plan, organize and execute events throughout the year to increase engagement and enhance experiences
- Manage communication for events utilizing company branding to drive Associate participation and maximize engagement
- Participate on SLAM teams, collaborate with LABO HR Team and foster ideas on how to elevate associate engagement opportunities for the short and long term - develop new ideas that support our commitment to culture and retain associates
- Provides guidance or direction to employees on all HR related policies, procedures and general questions in a timely manner (i.e. Payroll, Benefits/ Commuter and Time Off/ Leave of Absences etc.)
- Partner with HR Operations, Benefits or Payroll teams to resolve escalated issues.
- Deliver training as required to Associates and Managers on using the Kronos ("MyTime") system to ensure that Associates are paid accurately
- Lead onboarding and offboarding of Associates - Manage Change of Status (COS) process to maintain accurate employee records and ensure final pay is delivered in compliance with State law
- Partner with Workforce Planning and HR Operations teams to ensure Org Charts and PeopleSoft records are accurate and well maintained
- Meet with all New Hires during their Onboarding to check in and ensure a positive Associate experience. Flag any concerns or trends in feedback
- Partner with Leaders to ensure that New Hires are given all the necessary resources and feedback (i.e. 90-day Reviews) to ensure they are set up for success
- Minimum of 2-5 years of exempt level Human Resources or related experience
- BA/BS required
- Strong communication skills (both oral and written)
- Ability to exercise independent judgment and effective problem-solving skills
- Ability to multi-task, independently prioritize and work well under the pressure of deadlines
- Ability to work independently and collaborate effectively with others
- Proficiency at an intermediate to advanced level in Microsoft Excel, Word and PowerPoint
- High level of confidentiality and discretion
- A broad range of affordable health insurance options & personal medical plan concierge
- 401(k) with employer match and Life insurance
- Ample PTO including accrued vacation, paid holidays, diversity day, summer Fridays and the ability to purchase additional vacation.
- Employee stock purchase plan
- Access to health and wellness benefits such as BetterHelp and Headspace
- Charitable donations matched by Ross Stores Foundation
- And more....