
Building Automation Service Specialist
- Lenexa, KS
- $56,000-96,000 per year
- Permanent
- Full-time
- Execute digitalization and standard service operations strategies
- Work with multiple internal service team members including Service Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnel
- Follow safety requirements as outlined by Siemens and customers and successfully complete assigned training as outlined in the training path
- Follow mandatory policies, procedures, and standards, may coordinate with contractors on job sites, maintain tools and test equipment
- Support after hours during on-call rotation, respond to service calls (emergency and on-site) as assigned. Perform repairs as directed on all automation system types
- Responsible for completing service ticket documentation per the policy, follow and maintain preventive maintenance schedules
- Maintain complete and accurate documentation of services performed and generate reports within Siemens tools
- Provide instructions to customer personnel regarding proper system operations and assist with training
- Identify and report system discrepancies, suggest system upgrade opportunities, and may assist in pricing of repairs and upgrades to existing agreement and perform system checkout and startup on projects
- Participate in job site final walk and/or final completion for systems-to-service turnover on assigned jobs perform other duties as assigned
- Develop strong working relationships with internal and external customers, identify needs, and resolve issues
- Work Overtime as needed (Compressed schedule performance can be a factor and will require extended hours to meet commitments)
- Work Rotational On-Call and/or Minimal Overnight Travel
- Use Siemens technology and devices, work remotely, identify and quote deficiency repairs and manage deadlines
- Electro-mechanical experience (either in a previous role or through education) and user PC/software skill
- 3+ years of experience performing preventive maintenance and diagnostics of automation systems
- Demonstrated on-the-job experience with:
- Open protocols such as BACnet, Modbus, and TCP/IP Ethernet and networking
- Engineering concepts, programming, job start-up and checkout, and troubleshooting
- Ability and willingness to work in a variety of circumstances, including climbing ladders, scaffolds, and high lift equipment, working in ducts, crawl spaces, roofs, basements, above ceilings, and in various conditions
- Must be able to use hand tools, laptop, email, smartphone, and tablet as well as able to carry and move equipment and tools weighing up to 75 pounds unassisted
- Experience with Microsoft Office (Word, Excel, and Outlook)
- Must be 18 years of age and possess a valid driver's license with limited violations
- Legally authorized to work in the United States on a continual and permanent basis without company sponsorship
- High school diploma or state-recognized GED
- Specialized skill training/certification
- Experience installing and servicing electronic control or HVAC equipment; 1+ years
- Demonstrated knowledge of building automation systems, PLCs, HVAC, electrical concepts, and building operations
- Engineering and programming (PLC or BMS) background
- Our variety of health and wellness benefits to our employees. Details regarding our benefits can be found here:
- The pay range for this position is $56,000 - $96,000. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.