Outside Sales Representative - Northern California

Big Ass Fans

  • San Francisco, CA
  • Permanent
  • Full-time
  • 30 days ago
Big Ass who?We didn’t set out to start a fan company. We set out to solve a problem—workplace discomfort. (Sorry, HR, not your kind.) Facilities become furnaces during the summer, but businesses still expect peak performance and productivity. Without providing the basic human right of comfort, that’s just asinine. Seeing how overhead fans cooled California dairy cows begged a massive question for our founder. “Can a fan be made to revolutionize comfort for people?” he uttered. That’s when the HVLS Fan Company was born—with the first-ever patented high-volume, low-speed fan. But that name? BOR-ing. And customers knew it. We kept getting calls asking, “Are you the guys who make those big ass fans?” Hell yeah we are. And Big Ass Fans was born, complete with our own cheeky donkey mascot, Fanny. Today, we don’t just move air, we transform experiences. Big Ass Fans deliver comfort where it counts. We build every product like lives depend on it. Because, turns out, they do.Our success is a result of the Big Ass Fans team’s innovation. Are you seeking an opportunity to work with extraordinary people with an entrepreneurial spirit? Do you have something that sets you apart from the rest? With a bias for action, we want you to #livelifebigass and bring the next great BAF product to market. From our customers to our employees, we are passionate about what we can accomplish together. The successful candidate will bring passion, energy, and a “get it done” mentality to BAF and the industrial business and contribute in a meaningful way to realize the company’s full potential in the market.OpportunityThe Outside Sales Representative (OSR) plays a crucial role in making the world safer, healthier and more productive by ensuring our customers receive the best possible solutions tailored to their needs. Their in-person presence and dedication to customer satisfaction help build trust and long-lasting partnerships, driving the company’s success and growth. Picture this; you arrive at a customer’s facility, sporting BAF’s top swag, and get to provide a solution that provides comfort to their employees, increases their productivity, and their overall health - You are changing the quality of customers' lives! With a passion for making the world safer, healthier, and more productive, this role often requires extensive travel, averaging three days and two nights per week in hotels during busy periods. If you bring an energetic, positive attitude with a technical mindset who likes solving problems and developing lasting relationships, we want to hear from you!What you'll do
  • Serve as the professional face of Big Ass Fans for all current and prospective customers.
  • Perform facility surveys and make customized product recommendations for each customer.
  • Submit all facility information and log all customer interactions in the CRM.
  • Maintain constant communication with customers, the inside sales team, and field services/installers, and management.
  • Ensure customer satisfaction through frequent post-purchase follow-ups and account nurturing.
  • Generate meetings and new opportunities with existing customers and leads.
  • Respond to inside sales requests for visits promptly.
  • Maintain a positive company image.
What you'll bring
  • Bachelor's degree preferred or equivalent training and experience
  • Proven outside sales experience (industrial sales is a bonus)
  • Proven ability to build and manage relationships, internally and externally
  • Experience using a CRM (Salesforce preferred) - must be diligent in adding your notes from each visit
  • Experience using CAD is a plus but not required; Familiarity with engineering blueprints and building plans is a plus
  • Effective and efficient time management is a must; Demonstrate a strong follow-through and ability to self-manage multiple projects at once
  • Must be flexible and self-motivated with a strong work ethic
  • Maintains a professional appearance and positive attitude
  • Clean driving record
  • Job is remote and requires a lot of drive time; must be able to be in the car for 3-5+ hours at a time and often 20 hours in a week
  • Willingness to make overnight trips frequently
Think you have what it takes, but your background doesn’t perfectly align with this role? No sweat! If this position gets your fan spinning, we encourage you to apply and tell us how you’ll succeed with your unique skills in your application.First 90 DaysEvery Big Ass Fans employee works towards the company’s growth goals, and no goal is successful without a plan. When you kickstart your BAF journey with a strong 90-day plan, you’ll be set up for a great first day, week, month, quarter and beyond! Here’s a snapshot of the first 90 days as a BAF Outside Sales Representative:Days 1-30:Complete your onboarding activities, including an onsite 4-day FANdamentals training in Lexington, KY.Meet your peers and stakeholders you’ll be working with on a daily basis.Ensure a complete understanding of BAF’s products, software, and processes to perform your daily tasks.Ride-a-longs: Join your peers in a minimum of 2 ride-a-longs to get an in-depth understanding of the day-to-day.Prepare for driving your first solo company visit (expected to be completed by the end of your 30-day window).Days 31-60:Begin conducting independent sales meetings.After a base of independent meetings have given further experience, conduct another ride-along with an expert observing and coaching your work.Continue learning BAF technical details relating to products, installation, and design principles.Be able to create a high-quality Speclab airflow model for any facility.Days 61-90+:
  • Primary metrics: Overall Sales & Proactively Generated Opportunities.
  • Recommendation accuracy for performance and reduction of installation change orders.
The Interview Process * Video Screen: Show us your cool skills! This will be a one-way video screen that goes through several questions for you to answer, leaving you a certain amount of time to respond. First time doing one of these? Be yourself! Some say it helps to settle your nerves by picturing the camera in its underwear.
  • First Conversation: You’ll be speaking with a BAF Recruiter! Here, you’ll discuss the opportunity more in-depth, and talk through any questions you have, as well as cover any details that didn’t come out in the video screen.
  • Hiring Manager Interview: This will be a virtual interview with the Director of Outside Sales (you get to see their face and they will even talk back to you this time!) In this conversation, you’ll go through all of the in-depth details of the position, going over the day-to-day operations, and learn about the role’s KPIs. An Outside Sales Supervisor may also join this interview.
  • In-Person interview: If you are in an area where one of our Outside Sales Reps or Supervisors are nearby, we may be able to set up an in-person meeting with you for a more casual conversation and iron out any details or lingering questions you have of the position.
How do you live life Big Ass?Wonder what it’s like to walk through our Headquarters? to get a virtual tour, and while you’re at it, check out our !Be a part of something BIGYou’re not just a member of the Big Ass Fans team; it’s BIGGER than us. We are a Madison Industries company - one of the largest and most successful privately held companies in the world. Madison Industries has fostered and built exceptional companies that are essential to our collective health and well-being. Come join our mission to make the world healthier, safer, and more productive to build something truly remarkable!Why haven’t you applied yet?Big Ass Fans is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, age, disability or veteran status. Big Ass Fans maintains an environment where each individual is valued and respected. Individuals are expected to understand and comply with OSHA and ISO 9001 standards and procedures. Individuals are expected to apply safe work methods when performing the job requirements in hazardous and non-hazardous environments to avoid injury to self to co-workers or damage to property. Individuals are expected to report unsafe work conditions or equipment operation to supervisors immediately and observe all safety rules.If you need assistance or accommodation due to a disability, you may email us at recruiting@bigassfans.com or call us at 1.877.244.3267.

Big Ass Fans