Manager, Cloud and IT Infrastructure
- Toledo, OH
- $120,000-130,000 per year
- Permanent
- Full-time
- Lead, mentor, and develop a global team of System Administrators, fostering a culture of accountability, innovation, and continuous improvement.
- Define and evolve enterprise architecture standards, frameworks, and roadmaps aligned with business and IT strategy.
- Partner with IT leadership to shape and execute the infrastructure roadmap, including cloud adoption, automation, and modernization initiatives.
- Contribute to IT budget planning, forecasting, and resource allocation.
- Oversee the design, deployment, and support of enterprise infrastructure, including:
- Microsoft technologies (Windows Server, Active Directory, Entra AD, SCCM, Intune, M365)
- Virtualization platforms (VMware, Hyper-V)
- Networking (firewalls, SD-WAN, VPN, VLANs)
- Storage, backup, business continuity, and disaster recovery
- Endpoint management and imaging practices
- Ensure high availability, performance, and scalability of infrastructure systems.
- Define and monitor SLAs, KPIs, and performance metrics for infrastructure services.
- Drive observability and alerting strategy to proactively identify and resolve system performance issues.
- Lead capacity planning efforts to support scalable growth and avoid performance bottlenecks.
- Provide architectural oversight for infrastructure projects, ensuring alignment with enterprise standards and security policies.
- Evaluate and recommend emerging technologies that enhance operational efficiency and business agility.
- Collaborate with application, security, and service desk teams to ensure cohesive and secure system integration.
- Serve as a technical escalation point for complex infrastructure issues.
- Support the professional growth of System Administrators through training, mentoring, and career development.
- Promote cross-training and knowledge sharing to build team resilience and redundancy.
- Ensure clear ownership, documentation, and accountability for core systems.
- Implement career development plans and succession strategies to build a resilient and future-ready infrastructure team.
- Develop and enforce IT policies, procedures, and standards related to infrastructure and architecture.
- Ensure compliance with licensing, regulatory, and security frameworks across domestic and international operations.
- Ensure infrastructure systems align with enterprise cybersecurity policies and support audit readiness.
- Manage vendor relationships and contracts for infrastructure-related services and solutions.
- Manage licensing and forecasting for cloud and infrastructure platforms to ensure compliance, cost efficiency, renewal planning, and alignment with strategic plans.
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 15+ years of progressive IT infrastructure experience, including 3–5 years in a leadership role.
- Proven experience managing hybrid cloud and on-premise environments.
- Deep technical expertise in Microsoft enterprise technologies, virtualization, networking, and storage.
- Experience with enterprise architecture frameworks and tools.
- Experience leading geographically distributed teams
- Strong leadership, communication, and stakeholder engagement skills.
- Willingness to travel as needed.
- Salary Range: $120,000 - $130,000 year depending on location, education, experience, and any certifications that are directly related to the position.
- Benefits include health, dental and vision insurance, life insurance, 401K, PTO & paid holiday
- Master’s degree or relevant certifications (e.g., TOGAF, Azure Solutions Architect, VMware, ITIL).
- Experience in the AEC or professional services industry.
- Experience a dynamic and collaborative team culture that fosters innovation and encourages creativity in problem-solving.
- Competitive compensation and benefits.
- Career growth and learning opportunities in AEC domains.