Coordinator - Community Standards and Outreach

Harper College

  • Palatine, IL
  • Permanent
  • Full-time
  • 1 month ago
Job Category: ManagementJob Description:Educates the campus about appropriate behavioral expectations for students, College policies and procedures and means of resolving conflicts formally and informally. Serves as an advocate for students by promoting a fair conduct process, providing education about students' rights and responsibilities, and advising faculty and staff on respectful and appropriate means of addressing behaviors that adversely impact the educational environment. Promotes student responsibility, civility, and engagement by facilitating the student conduct process and designing and implementing intentional programmatic outreach about specific topics related to student community standards.Responsibilities:Reviews and resolves referrals of student misconduct through coaching, informal resolution, adjudication, and oversight of formal hearing processes. Holds administrative hearings and determines sanctions as necessary.Conducts student conduct investigations and may assist with student-related Title IX matters as an investigator.Facilitates the student conduct process by ensuring timely response to complaints, conducting/overseeing investigations, recommending, reviewing, and revising policies and procedures, processes cases and maintains appropriate case files and student records.Ensures appropriate confidentiality under FERPA in all aspects of work, recommending interim and permanent remedies where appropriate, guiding campus prevention education, and providing training for those involved in the investigation and/or resolution process.Educates faculty, staff, and students about student/faculty rights, campus resources, classroom behavior management techniques, and informal/formal methods of conflict resolution. Provides consultation to faculty/staff about individual student situations. Provides consultation and guidance to offices and programs regarding students' rights and procedural matters. Works collaboratively with the Academy, individual Divisions and departments.Maintains current knowledge of best practices in student conduct and conflict resolution. Also stays informed of changes in local, state and federal laws that may affect the College's student conduct policies and procedures. Such knowledge is to be shared across the Student Affairs Division as directed by the Associate Dean of Students.Assists the Dean and Associate Dean of Student Affairs with special projects based on annual plans and institutional priorities.Assists with divisional program reviews, report writing, and research projects.Develops and manages the content on the student conduct, Title IX, and HEAT webpages as directed by the Associate Dean of Students. Serves as a system administrator of Maxient which includes assistance with configuration, generating reports, assigning and updating cases, managing users, and providing instruction and procedures to new users.Serves on College committees (including the Student Life Committee) as appropriate, including contributing to College-wide efforts.Serve as co-advisor of the Student Government Association and ensure the organization's success and vitality in the student community.Performs other duties as assigned.Qualifications:Education: Master's degree in Higher Education (Student Affairs) or related area.Experience:
  • At least two years of full-time experience at a post-secondary institution with responsibilities conducting case management,
  • Demonstrated knowledge of federal laws including FERPA, Title IX, and ADA, and best practices in student conduct administration.
  • Demonstrated experience with problem-solving, mediation, conflict resolution,
  • Ability to manage multiple responsibilities and priorities.
  • Strong communication, interpersonal, organization and detail orientation skills.
  • Commitment and focus on fairness, student learning, and student development.
Preferred Qualifications:
  • Active membership in the Association for Student Conduct Administration (ASCA), including past attendance at the ASCA Gehring Academy.
  • Exposure and experience with restorative justice principles/practices.
  • Experience using Maxient™.
  • Experience with conducting sex-based misconduct investigations.
  • Membership on a college or university threat assessment or behavioral intervention team.
About Us:We are Harper College…the college in your community.The College was established by referendum in 1965 and opened September 1967. It is named for Dr. William Rainey Harper, a pioneer in the junior college movement in the United States and the first president of the University of Chicago.Harper College is now one of the nation's premier community colleges and one of the largest, serving approximately 29,000 students annually in Chicago's northwest suburbs. The College's academic programs prepare students for rewarding careers and for transfer to four-year universities. Harper offers associate degree and certification programs, advanced career programs, workforce training, professional development, continuing education classes, accelerated degree options for adults and developmental education programs.At Harper College, we are committed to fair and equitable compensation for all employees. In compliance with Illinois state law, we prioritize transparency in salary information. Our salary ranges reflect our dedication to attracting and retaining top talent while ensuring equitable pay practices.We encourage open discussions about compensation and invite you to reach out with any questions you may have regarding salary details. Harper College typically offers compensation up to the median market rate for this position. We aim to ensure our pay is competitive while aligning with both the role's requirements and the candidate's experience. To review all benefit information visit us at:https://www.harpercollege.edu/about/directory/hr/index.phpAbout the Team: The Office of the Dean of Students is responsible for the areas of the College that are intended to connect students to campus resources, advocate for the needs of students, and support and engage students in ways that enhance the learning environment. This includes many of the “out of classroom” experiences designed to offer students ways to develop their whole identity, including: connecting to the campus and to other students, developing and strengthen leadership skills, understanding college policies and expectations, experiencing cultural and artistic events, learning about people and cultures that are different from one's own, making health decisions about wellness, learn about consensual sexual relationships, maintaining an active lifestyle, learning how actions affect others and gaining life skills like financial literacy and time management.

Harper College