Claims Analyst

  • Bellevue, WA
  • $52,014-73,860 per year
  • Permanent
  • Full-time
  • 15 days ago
DescriptionJob Title: Claims Analyst(Remote, USA)Pay Range: $52,014 - $73,860Savers BenefitsGeographic & job eligibility rules may applyHealthcare Plans
  • Comprehensive coverage (medical/dental/vision) at a reasonable cost
  • Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
Paid Time Off
  • Sick Pay
  • Vacation Pay - Approximately 2 weeks
  • 6 paid holidays plus 1 to 2 additional floating holidays
Team member discounts
  • Up to 50% off store merchandise
Flexible spending accounts
  • Use pre-tax dollars for eligible health and day care expenses
Employee Assistance Program (EAP)
  • A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance
Retirement Plan
  • A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Life insurance
  • Company provided peace of mind and the option to purchase a supplemental plan
Additional Benefits
  • Annual Bonus
  • Performance Merit Increases
  • Disability Insurance
  • Parental Leave
Who we are:As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are “Thrift Proud.” It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.What you can expect:
  • The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
  • To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
  • An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.What you'll be working on:The Claims Analyst supports Saver's risk mitigation strategy by conducting initial investigation and data collection on claims and working with TPA's to defend claims and finalize claims. Analyzes claims to determine appropriate reserving/settlement values and seek approval from management. This position reports to the Sr. Workers Compensation and Claims Manager.
  • Reviews and manages the adjusting of workers compensation, liability, auto and property claims including investigation, developing and managing case plans and settlements within established authority
  • Participates in claim reviews and audits.
  • Works with third party administrators to ensure claims are processed within established guidelines and within the law.
  • Prepares and distributes claim reports and metrics from the Savers risk management information system (RMIS).
  • Assists with training and support to team members on claim procedures and other safety-related strategies to reduce the frequency and cost of claims.
  • Support the claim cost allocation systems
  • Support the insurance renewal underwriting process.
  • Assists in managing the certificate of insurance program.
  • Perform administrative support functions as needed
  • Assist in reducing our TCOR (Total Cost of Risk) by pursuing cost recoveries/subrogation for all lines of coverage
  • General understanding of the financial impact of claims on insurance premiums and cash flow
  • Back-up for the Enterprise Risk Specialist position
What you have:Required Knowledge, Skills, and Abilities
  • Working knowledge of insurance claims handling procedures
  • Working knowledge of federal, state and provincial laws and statutes that affect claims handling.
  • Familiar with the evidence collection process
  • Working knowledge of company policies and procedures
  • Working knowledge of Microsoft Office including Word, Excel, Access, Power Point, and Outlook
  • Demonstrated planning and organization skills
  • Demonstrated customer service skills
  • Ability to set priorities, meet deadlines and multi-task with minimal supervision
  • Ability to communicate orally and in writing
  • Ability to work independently and as part of a team
  • Ability to maintain confidentiality of all information
Minimum Required Education, Training and Experience
  • Bachelor's degree in Risk Management, Loss Control, Safety & Health, Business, Human Resources or related field; or a combination of education and experience that yields the required knowledge, skills and abilities
  • 2+ years' experience in investigation and data collection and claim processes
  • Experience in utilizing a RMIS system
  • Prefer: 2+ years' experience with multi-state or multi-province company
  • Prefer: Certification as an Associate in Claims handling (AIC) or other insurance designation
FLSA: ExemptTravel: 10% or lessWork Type/Location: Remote, USASavers is an E-Verify employer

Savers