Underground Solutions, Inc. (UGS) has an opening for a Fusion Partner Program Manager. This role plays a pivotal role in growing and supporting our FPVC® pipe fusion partner network. If you are mechanically inclined, passionate about fusion technologies, a skilled trainer, and eager to expand understanding and sales, we encourage you to apply.Underground Solutions, a subsidiary of Azuria Water Solutions Company, is one of the most dynamic and fastest growing companies in the water infrastructure and electrical conduit market with a portfolio of proprietary and patented technologies targeting water and wastewater infrastructure improvement and undergrounding of electrical conduit.QUALIFICATIONSCertifications or advanced training in plastic fusion or related technical fields preferredStrong working knowledge of plastic fusion technologies, tools, and machinery, especially FPVC® pipe fusionMust be highly mechanically inclined, skilled in fusion machine diagnosticsMechanically inclined, passionate about fusion technologies, a skilled trainer, and eager to expand understanding and sales, we encourage you to applyMust be able to travel extensivelyAbility to train other staff in the correct procedures for FPVC® pipe fusionExperience in partner program management or technical sales supportCertifications or advanced training in plastic fusion or related technical fieldsMechanically inclined, with hands-on experience in equipment diagnostics and repair.Customer service-oriented, with excellent communication and interpersonal skills.Proven ability to build and manage partner or customer relationships in a technical environment.Experience delivering technical training in field and remote settings.Ability and willingness to travel extensively.Strong organizational skills with the capability to manage multiple priorities.Proficiency with digital tools (presentations, remote troubleshooting platforms)COMPENSATION AND BENEFITSCompetitive Salary with Career Growth Opportunities10% Annual Incentive potentialFull Benefits Package including Medical, Dental and Vision Insurance, Long and Short Term Disability and Life InsuranceMatching 401kTuition Assistance14 weekdays Paid Time Off per calendar year10 paid Holidays per calendar yearRESPONSIBILITIESResponsible for recruiting, training, managing, and supporting a network of partners focused on FPVC® pipe fusion technologies. This individual is both a technical resource and a customer service specialist, building strong relationships, facilitating growth, and expanding program reachCollaborate with management and sales teams to identify prospective partners and assess their training needs and program engagement readinessRecruit, onboard, and train new partners in FPVC® pipe fusion technologies and equipmentGrow the FPVC® fusion partner base, focusing on increasing technical understanding and driving salesProvide ongoing support and relationship management for existing partners to ensure satisfaction and high performanceDeliver hands-on training covering machine operation, troubleshooting, maintenance, and best practices for plastic fusionAssist partners with fusion machine diagnostics, troubleshooting issues both remotely and onsiteServe as a liaison between partners and internal teams to communicate feedback, escalate concerns, and coordinate technical supportDevelop and maintain comprehensive documentation, training materials, and technical resources for partnersTravel as needed to partner sites across various regions for training and direct supportIdentify areas for program improvement and contribute to new initiatives enhancing partner engagement and salesAzuria Water Solutions Company is an Equal Opportunity Employer. Equal opportunity is a sound and just concept to which Azuria Water Solutions Company is firmly bound. The company will not engage in discrimination against, or harassment of, any person employed or seeking employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, non-disqualifying disability, status as a protected veteran or other characteristics protected by law.VEVRAA compliant – priority referral Protected Veterans requested.
