IT Graduate Student Assistant

Dominican University

  • River Forest, IL
  • Permanent
  • Full-time
  • 7 days ago
POSITION: IT Graduate Student AssistantDEPARTMENT: Information TechnologyREPORTS TO: Assistant Director of Technical AdministrationHOURS NEEDED PER WEEK: 20HOURLY RATE (OR RANGE): $18.00DATES OF EMPLOYMENT (APPROXIMATE): September 2025 - May 2026EXPECTATIONS FOR ALL DOMINICAN EMPLOYEES:To support the University's mission of preparing students to pursue truth, to give compassionate service, and to participate in the creation of a more just and humane world.JOB COMPONENTS//PRINCIPAL DUTIES AND RESPONSIBILITIES: * Deployment of software and operating systems to end user devices
  • Utilize inventory management software to update records and manage inventory levels
  • Set up and troubleshooting of equipment and user software problems
  • Use of a computer-based equipment scheduling system
  • Basic support of network-based printing systems
  • Communication in a customer service role
  • Performs other duties as requested, delegated or assigned
JOB REQUIRMENTS:
  • Must be enrolled in a graduate program
  • Must work 10 - 20 hours a week
BASIC COMPETENCIES: (Required knowledge, skills, abilities)
  • Basic Computer Hardware Understanding
  • Familiarity with Microsoft Office suite of applications
  • Ability to understand instructions both written and verbal
  • Experience in customer service

Dominican University