Patient Access Representative

GLIA HEALTH MANAGEMENT LLC

  • San Marcos, CA
  • $21.00-23.00 per hour
  • Permanent
  • Full-time
  • 1 month ago
Benefits:
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
The Neuron Clinic is a busy outpatient neurology practice with locations in Chula Vista, Temecula, Murrieta, El Cajon, Palm Springs and San Marcos, CA. We are passionate about delivering high-quality patient care. We accept Medicare, Medi-Cal, Tricare, and most HMOs and commercial PPOs. We are seeking a healthcare professional that is passionate about quality care and making a difference in our patients lives.Why Join the Team?
  • Competitive Compensation
  • Generous Health Insurance Coverage: Medical & Dental
  • Retirement Plan - Dollar for Dollar match
  • Paid Vacation Accruals
  • Paid Holidays
  • Paid training
  • Work alongside extremely talented highly specialized doctors
  • Excellent Work-life Balance
Job Summary
The Patient Access Representative performs a combination of administrative and clinical tasks within our clinic. The patient access representative is responsible for managing the flow of patients into and out of the clinic; they must maintain daily knowledge of provider delays, insurance eligibility and authorizations, provider scheduling preferences, and communicate these to patients to maintain an appropriate daily patient flow; will greet patients, activate patient files. Performs day-to-day office functions of the clinic, this includes answering incoming calls, scheduling patient appointments, registering patients, and collecting payment fees for visits.Essential Duties and Responsibilities * Responsible for managing the flow of patients in and out of the exam rooms, assists in the management of the provider schedule, communicates any delays.
  • Pre-visit preparation, including historical medical records and lab, imaging, and test results. Performing data entry tasks to document patient records within clinic databases and maintaining patient files.
  • Schedules follow-ups and some procedures per approved scheduling guidelines
  • Assists patients with timely check-in, check-out, co-pay collection, registration, collect demographic information and other essential tasks
Preferred Education and Experience * Medical assisting education or other related education either in progress or completed, highly preferred
  • Familiarity with electronic health records systems preferred
  • Healthcare experience required
Special Conditions of Employment * Furnish proof of COVID-19 vaccinationKnowledge Skills and Abilities * Self-motivated and desire to learn and grow in healthcare
  • Strong attention to detail
  • Excellent analytical and critical thinking skills
  • Excellent verbal and written communication skills and the ability to communicate effectively with patients, providers and payors
  • The ability to prioritize and multitask efficiently and effectively
  • Strong commitment to actively supporting an ethical working environment
  • Strong knowledge of computer-based systems such as Excel, Word, and the Internet with the ability to quickly learn new systems.
  • Bilingual English/Spanish preferred
Schedule
  • 8 hour shift
  • Monday - Friday

GLIA HEALTH MANAGEMENT LLC