Remote- Learning Management System Administrator

LanceSoft

  • Seattle, WA
  • Permanent
  • Full-time
  • 7 hours ago
Contract Remote Role | Learning Management System AdministratorDuration: 6 months contract with possible extensionAbout the Role:
  • Will provide support for our LMS operations and enhancement initiatives. This role will focus on configuration and deployment of new eLearning and ILT (Instructor-Led Training) offerings and ensuring a seamless learner experience for internal employees. The role may also support technical enhancements to the Docebo LMS.
  • Will collaborate primarily with L&D and Employee Service Center, as well as cross-functional stakeholders such as IT and People Tech, to maintain and improve LMS performance, manage system configurations, troubleshoot issues, and execute projects.
Key Responsibilities:
  • LMS Administration & Support
  • Manage day-to-day administration of the Docebo LMS internal domain.
  • Configure, test, and launch new eLearnings, ILTs, and blended learning programs.
  • Provide end-user support, troubleshoot technical issues, and liaise with the LMS vendor for escalated cases.
  • Ensure compliance with SCORM, xAPI, and AICC standards for all course content.
Technical Enhancements & Configuration:
  • Participate in testing and validation of new features, upgrades, and releases
  • Recommend and execute process improvements to increase system efficiency and data accuracy.
  • Implement approved technical enhancements to the LMS platform, coordinating with internal teams and vendors.
  • Support integrations between LMS and other learning technologies or enterprise systems.
Project Management & Reporting:
  • Support the execution of the LMS roadmap initiatives related to LMS functionality and learner experience improvements.
  • Create and maintain documentation for LMS processes, configurations, and governance.
  • Develop and run system usage reports; analyze data to identify trends and recommend solutions.
  • Manage timelines and deliverables to ensure projects stay on track.
Requirements:
  • Experienced LMS Administrator who brings a consultative approach to eLearning and ILT configuration management.
  • Highly organized, detail-oriented, and comfortable managing multiple projects simultaneously.
  • Able to communicate technical concepts to non-technical stakeholders clearly.
  • Strong understanding of SCORM, xAPI, AICC compliance, and digital learning best practices.
  • Skilled in technical configuration and troubleshooting.
Minimum Qualifications:
  • Corporate LMS administration experience (Docebo preferred).
  • Proficiency in managing eLearning and ILT configurations end-to-end.
  • Excellent communication and documentation skills.
  • Strong analytical and problem-solving skills.
  • Experience collaborating across L&D, IT, and vendor teams.
  • Familiarity with integrations, API-based solutions, and system configuration.

LanceSoft