Head of Operations
- Bellevue, WA
- $150,000 per year
- Permanent
- Full-time
Benefits: Competitve Salary and Benefits, working at a fast growing and innovative brand that is values-driven with a culture built on integrity, responsibility, and continuous improvement.
Compensation: The anticipated annual compensation for this role is $150,000 to $250,000 plus equity. Actual compensation and total rewards may vary and is dependent on factors such as experience, qualifications, and performance.Role and Responsibilities:Company Operations & Execution
- Lead day-to-day operational oversight across all major departments: Product, Logistics, Sales, Marketing, and Customer Experience
- Build and own operational infrastructure that supports scaling from single digit millions to double digit millions in sales revenue.
- Develop and improve systems that increase team efficiency, visibility, and accountability
- Build and manage company operating plans that connect strategy to execution
- Design SOPs and process systems that enable the team to move fast, and efficiently
- Oversee execution of key projects
- Set up Aquor operations in new geographies as needed - including identifying local partners, logistics pathways, and regulatory needs
- Manage global vendor relationships across Asia and North America to ensure timely production, quality standards, and cost controls
- Troubleshoot supply chain or fulfillment disruptions with urgency and clarity
- Optimize cost, quality and lead time across factories and logistics pathways.
- Act as the operational liaison across departments - ensuring alignment, clear handoffs, and consistent execution
- Own documentation and enforcement of key business processes and SOPs
- Collaborate with department heads to scope and deliver cross-team projects (e.g., product launches, seasonal campaigns, pricing transitions)
- Run internal cadence of weekly, monthly, and quarterly performance check-ins
- Translate company goals into team-specific deliverables and measurable results
- Serve as a force multiplier for leadership by identifying bottlenecks and driving resolution
- Oversee budgeting and resource allocation across departments.
- Help define and reinforce Aquor's internal operating culture - one of ownership, clarity, and execution
- Mentor team leads and support long-term professional development planning
- Ensure that all internal systems scale with the company as it grows across geographies and channels
- 7+ years in operations, general management, or cross-functional leadership roles
- Experience launching or managing international operations, preferably in manufacturing or product-based businesses
- Proven experience overseeing multiple departments - product, marketing, supply chain, sales ops, customer service.
- Background in consumer products, preferred.
- Experience with omnichannel sales strategy
- Proven ability to build operational infrastructure, and systems that improve efficiency and accountability
- History of mentoring and growing teams.
- Exposure to M&A, channel expansion or vertical integration
- Experience with capital efficiency and managing operations towards profitability
- Strong track record of building systems that scale across functions and headcount
- Natural problem-solver who thrives in fast-paced, evolving environments
- Confident communicator who brings clarity and calm to cross-team execution
- Comfortable rolling up your sleeves, building structure, and owning outcomes
Hansell Tierney is one of the premier staffing and recruiting companies in the Pacific Northwest. Launched in 2001, we are a woman-owned business that serves and staffs Northwest organizations by doing things the right way, not just the easiest way. Hansell Tierney partners with candidates and clients to match the best candidates with interesting local opportunities. We navigate every relationship with the highest level of discretion and service while holding ourselves accountable to our promises. Our business thrives on our deep understanding of the job market and our ability to skillfully tailor our recruitment process to meet our clients' unique needs.