Vendor Manager-Business Segment
Regions Bank
- Hoover, AL
- Permanent
- Full-time
- Acts a liaison for area/division in partnership with Corporate Procurement to manage vendor relationships associated with outsourced services
- Identifies, reports, and tracks vendor third party risk issues and implements remediation plans
- Ensures compliance with expectations for due diligence, risk assessment and continuing vendor monitoring are accomplished
- Oversees detailed reporting, documentation requirements and processes to ensure accuracy and completeness of vendor-submitted surveys, documents and deliverables
- Facilitates contracts renewals in partnership with Business Segment Managers to ensure that contractual service level agreements are in alignment with the needs of the business
- Oversees requests for new vendor relationships and the submittal of Third Party Questionnaires (TPQ), in order to effectively assess and address operational, reputational, customer and shareholder impact, information security and privacy risks, process/policies and procedures impact, staff impact, regulatory impact, and potential for financial loss
- Manages third-party contract review and execution for business line, in partnership with Corporate Procurement
- Facilitates the resolution of escalated vendor-related issues
- Reviews exit plans and Service Organization Controls (SOC) reports as part of the TPQ process
- Attends Working Group meetings for complex, critical or high-risk vendor relationships
- May manage a team or group depending on area/division
- Participates in and/or leads, as appropriate, the procurement process with vendors
- Manages the governance, procurement and contract-related aspects of the business segment vendors in order to support corporate procurement and vendor management objectives
- Communicates, educates and implements a common and consistent approach to vendor management within the business segment
- Makes recommendations as appropriate to correct deviations from established standards and objectives
- Completes critical vendor managements tasks
- May lead the procurement process with vendors
- Bachelor's degree and five (5) years vendor management experience
- Or High School Diploma and nine (9) years vendor management experience
- Ability to manage multiple tasks and projects in a timely manner
- Excellent communication, negotiation, and influencing skills
- Exceptional organizational, analytical and follow-through skills
- Project management skills
- Proven ability to build relationships
- Strong knowledge of banking and regulations impacting business unit relationships
- Paid Vacation/Sick Time
- 401K with Company Match
- Medical, Dental and Vision Benefits
- Disability Benefits
- Health Savings Account
- Flexible Spending Account
- Life Insurance
- Parental Leave
- Employee Assistance Program
- Associate Volunteer Program