
Payments Supervisor
- Warwick, RI
- $75,000-83,000 per year
- Permanent
- Full-time
- Supervise daily operations of the payments team, including ACH, wire transfers, credit card payments, checks, and international transactions.
- Ensure timely, accurate, and compliant processing of all payment types across multiple systems and platforms.
- Review and approve high-value or exception transactions in accordance with approval matrices.
- Reconcile payment transactions and resolve discrepancies in coordination with the accounting and treasury teams.
- Maintain up-to-date documentation of payment processes and internal controls.
- Provide guidance, training, and performance feedback to team members; assist in onboarding new staff.
- Monitor KPIs and generate reports on payment processing volumes, errors, and turnaround times.
- Collaborate with internal departments (e.g., AP, AR, treasury, IT) and external stakeholders (e.g., banks, payment processors) to resolve payment issues.
- Identify process inefficiencies and recommend or implement improvements to optimize payment operations.
- Ensure compliance with internal policies and external regulations (e.g., SOX, AML, PCI-DSS, etc.)
- Experience with international payments and foreign exchange.
- Familiarity with banking operations, regulatory requirements, and internal control frameworks
- Proficiency with accounting software and Microsoft Excel.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- Detail-oriented with a focus on accuracy and process improvement.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
- Bachelor’s degree in Finance, Accounting, or a related field.
- 3+ years of experience in payment processing, treasury operations, or accounts payable, including 1+ year in a supervisory or lead role.
- Strong knowledge of payment systems and platforms (e.g., Oracle, SAP, NetSuite, Coupa, Kyriba, SWIFT, etc.).
- Prior experience in a shared services environment or a high-volume corporate payments team
- $75,000- $83,000 Annual Salary
Communication: Intermediate
Accounting: IntermediateBehaviors : Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done wellMotivation : Self-Starter: Inspired to perform without outside help
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organizationEducation : BachelorsExperience : 0 years: Strong knowledge of payment systems and platforms (e.g., Oracle, SAP, NetSuite, Coupa, Kyriba, SWIFT, etc.).
3 years: Experience in payment processing, treasury operations, or accounts payable, including 1+ year in a supervisory or lead role.Licences & certifications RI Lottery License Ops