Patient Benefit Advisor - EXPERIENCED MEDICAL PBA - Taylorsville - Full-Time

Granger Medical Clinic

  • Taylorsville, UT
  • Permanent
  • Full-time
  • 10 hours ago
Position: Patient Benefit Advisor - EXPERIENCED MEDICAL PBA - Taylorsville - Full-Time
Location: Taylorsville, UTJob Id: 172-Hampton - June 26, 2025
# of Openings: 1Patient Benefit Advisor - Full-Time | Revenue Cycle DepartmentPay Range: Based on experience and qualificationsOverview:Granger Medical Clinic has an immediate opening for an experienced full-time Patient Benefit Advisor (PBA) in our Revenue Cycle department. This position reports directly to the Revenue Cycle Operations Manager and plays a vital role in supporting the Revenue Cycle team. The PBA is responsible for verifying and obtaining insurance authorizations, collecting payments for upcoming procedures, and setting up payment plans. They also assist Patient Service Representatives and providers with patient inquiries.In addition, the PBA conducts interviews with patients and families experiencing financial hardship and initiates financial assistance applications when appropriate. This role requires a high level of professionalism, attention to detail, and a commitment to providing compassionate support to patients navigating their financial responsibilities.Key Responsibilities:
  • Verify insurance eligibility and obtain authorizations using available technologies, payor websites, or phone contact with third-party payors.
  • Review benefits information with patients and discuss financial obligations prior to procedures or surgeries.
  • Collect payments and establish payment plans for patients requiring financial assistance.
  • Respond to a high volume of patient inquiries regarding billing and insurance issues.
  • Support Patient Service Representatives with scheduling, check-in, and payment systems.
  • Monitor patient accounts, prepare bills, and ensure providers are paid in a timely manner.
  • Alert management to recurring billing trends or issues and assist in developing solutions.
  • Maintain strong working relationships with internal departments and external contacts.
  • Perform other duties as requested.
Qualifications:
  • Minimum 2 years of experience in clinical operations.
  • Minimum 2 years of experience as a financial counselor or patient benefit advisor.
  • Excellent written and verbal communication skills.
  • Ability to work independently with minimal supervision.
  • Strong collaboration and problem-solving skills.
Physical Requirements & Working Conditions:
  • Sedentary work; occasional lifting up to 10 lbs.
  • Repetitive motion from computer and office equipment use.
  • Indoor, climate-controlled office environment.
Benefits:Granger Medical Clinic offers competitive wages and a comprehensive benefits package, including:Health & Wellness:
  • Medical, Dental, and Vision Insurance
  • Health Savings Account (HSA) & Flexible Spending Account (FSA)
  • Paid Sick Leave and Paid Time Off
  • Life Insurance
  • Short- and Long-Term Disability
  • Employee Assistance Program (EAP)
Family & Education Support:
  • Paid Maternity Leave
  • Tuition Reimbursement
Retirement:
  • 401(k) with Company Match, Profit Sharing, and Safe Harbor Contributions
Equal Opportunity Employer:Granger Medical Clinic provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Granger Medical Clinic complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regards to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, genetic information and testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.

Granger Medical Clinic