
SDA Tech Project Manager
- Grand Rapids, MI
- $104,250-139,000 per year
- Permanent
- Full-time
- Career Development
- Competitive Compensation and Benefits
- Pay Transparency
- Global Opportunities
- Manage escalated Configura tickets and actively participate in associated meetings
- Own and optimize program budgeting, forecasting, and delivery using Agile practices
- Guide software design, testing, integration, and support across multiple regions
- Facilitate cross-functional planning sessions including Big Room Planning and POA Meetings
- Participate in SDA Monthly and Quarterly All Hands, and other strategic forums
- Oversee tool development, including Parametric Graphical Configuration and CET-Designer platforms
- Monitor performance metrics and KPIs to ensure delivery meets financial and operational goals
- Collaborate with product management, program management, global project engineering, Solution development, R&D and other stakeholders to plan program deliverables, priorities, and resource needs.
- Lead full lifecycle of new product development across engineering, solution development, and global product teams
- Act as the key liaison between software teams, product departments, and business stakeholders
- Collaborate with users to understand and translate needs into actionable requirements
- Evaluate business impact of proposed changes through data modeling and Agile methods
- Lead reviews of customer standards to assess integration and specification alignment
- Deliver high-impact technical presentations to internal and external audiences
- Participate in Process Alignment Meetings and contribute to RACI sessions for cross-team coordination
- Provide clear guidance on project prioritization in line with strategic goals
- Develop and maintain tools (Parametric Graphical Configuration, Dematic software products, and industry products) and solution (application and integration of IT) expertise and serve as a tool consultant serving engineering, product development, management, solution development, and Dematic customers.
- Bring together component subsystems into a whole and ensuring that those subsystems function together as a solution.
- Provide oversight of sales opportunities involving the use of tools to improve Dematic’s closing rate insuring the best customer solutions at the lowest cost.
- Plans and executes work plans that define project scope, objectives, budget and schedule.
- Lead reviews of customer tools and application standards to determine the application and integration requirements.
- Develop presentations to communicate complex tool solutions using principles, theories, and industry experience to Dematic customers.
- Review project offerings to mitigate risk by insuring the tool specifications are correct and the customer requirements are met.
- Work quickly and precisely while under pressure to confidently formulate clear, meaningful answers to customer questions… “Think on your feet” mentality.
- Communicate complex principles to team members, management, and customers, with ease and credibility.
- Provide an intellectual atmosphere conducive to the stimulation and interchange of ideas.
- Initiate clever and imaginative ideas to meet customer requests, generate opportunities, and to create Dematic value.
- Judiciously carry out assignments even if direction is not clear.
- Support Dematic efforts to develop Business and market Material Handling Solutions.
- Performs advanced areas of work for the professional field.
- Applies advanced skills to resolve complex problems not covered by existing procedures or practices independently.
- Displays a high level of critical thinking in bringing successful resolution to high-impact, complex, and/or cross-functional problems.
- BS/BA or advanced degree in Computer Science, Engineering, or related field
- Formal training in communication, sales, and IT highly desirable
- LEAN certification preferred
- PSPO certification or other Agile credentials a strong plus
- 5–10 years of experience in software and tool development within the Material Handling industry
- Advanced knowledge of material handling solutions, automation, and IT integration
- Experience collaborating with R&D to commercialize technical products
- Proficiency in JIRA, Confluence, Power BI, CAD, CET-Designer, and related platforms
- Skilled in AutoCAD file interpretation and design standards
- Strong business acumen including cost analysis and proposal development
- Exceptional written and verbal communication; proven ability to manage large global teams
- Deep understanding of multicultural business environments and stakeholder management
- Strong functional knowledge of software, controls, mechanical hardware as it relates to Material Handling Solutions for the manufacturing and distribution industries.
- Functional knowledge of automated Material handling Systems as it relates to integration of operation principles, products, and IT.
- Good understanding of financial analyses necessary to build a business case.
- Effective listener and communicator.
- Skilled in problem solving techniques.
- Effective management skills.
- Demonstrates and applies comprehensive knowledge of field of specialization to the successful completion of complex assignments.
- Demonstrates advanced knowledge of concepts, practices, and procedures of particular area of specialization.
- Demonstrates significant knowledge of organization's business practices and issues faced and contributes to problem resolution of those issues.
- 10-15 years of successful tool development experience in and around the Material handling Industry.
- Experience in Agile and SCRUM methodologies.
- Experience in the project engineering and design arena.
- Provide leadership support to ensure team successfully delivers on expectations.
- Recruit, retain, and mentor a high-performing global team
- Foster a positive team culture, drive engagement, and ensure alignment with Dematic values
- Conduct Team and FTE 1:1s, performance reviews, and goal-setting sessions
- Oversee time-off requests and Tempo time approvals
- Support professional growth through development plans and coaching
- Proactively manage team resources, including outsourcing strategies as needed
- Cultivate regional support and engagement for datasets and engineering tools
- Primarily intra-organizational contacts and vendor contacts.