Plumbing Manager
Confidential - Customer Service
- Enfield, CT
- $80,000-85,000 per year
- Permanent
- Full-time
- Manage, coach, and mentor a team of service professionals to provide quality plumbing service to all customers.
- Confer with supervisory personnel, owners, technicians, or design professionals to discuss and resolve matters, such as work procedures, complaints, or job site problems.
- Prepare and submit budget estimates, progress reports, or cost tracking reports.
- Conduct work-site reviews to ensure safety measures are utilized.
- Monitor your team's performance standards. Meet with team to review and determine areas where additional coaching and training are needed.
- Accompany plumbers to customer sites to observe performance and provide coaching & training in various aspects including customer service, sales to include offering additional products and services, and safety/OSHA requirements
- A minimum of 5 years of plumbing experience REQUIRED
- A minimum of 1 year of managment experience REQUIRED
- Plumbing License preferred, but not required
- Experience coaching employees, managing disciplinary actions, and performance reviews.
- Excellent oral and written communication skills along with a working knowledge of various software programs.