UA Technician (Men's)

• Perform and observe urine toxicology specimen collection following program procedures including strict adherence to protocols for testing same or differing genders
• Provide high level of professional service including demonstration of respect for clients' privacy and creation of an atmosphere of dignity and client safety
• Interact with clients and staff in a professional and respectful manner
• Organize workflow to ensure efficient and accurate testing
• Assure chain of custody compliance prior to submission for testing
• Ensure compliance with quality control and quality improvement protocols to affect highest quality client care
• Order and maintain stock of UA testing materials following purchase policies
• Accurately complete data entry requirements
• Schedule clients UAs and disseminate information to appropriate counselor or program director
• Assure clients confidentiality in accordance with HIPAA regulations
• Collaborate with program director and team members to address quality of service issues and to implement internal quality improvement projects or monitoring
• Maintain and update technical knowledge skills by actively participating in supervision and attending staff meetings
• Achieve outcomes using methods that align with Emergence mission and values
• Communicate accurately and positively about recovery and the use of evidence-based treatments

• Use data and science to identify barriers, overcome obstacles, and inform decisions
• Be financially responsible; avoid waste, document accurately, seek new opportunities to serve
• Demonstrate compassion and respect for others

• Ability to be attentive to and identify high risk situations, communicating with the appropriate team members in a timely manner
• Ability to intervene in a way that demonstrates sensitivity and respect while keeping a clear line of communication between supervisor and treatment team
• Ability to always demonstrate a non-judgmental and respectful attitude with clients
• Recognize and respect cultural and personal differences in interactions with clients
• Demonstrated verbal and written skills adequate for communicating specimen collection, handling specimens, maintaining patient records, and communicating with team members
• Demonstrate knowledge of accepted principles of client record management
• Demonstrated understanding of and ability to adhere to established principles of client safety
• Ability to maintain professional communications and boundaries while managing complex situations and interacting with individuals diagnosed with substance use disorder or co-occurring conditions
• Ability to utilize both oral and written communications skills to effectively communicate with clients, co-workers, community resources, supervisors, and various other individuals encountered while performing work, and maintaining patient confidentiality and establishing professional rapport
• Ability to operate a computer, utilize basic MS Office programs, and effectively navigate and maintain patient records in an electronic medical records system

• Must be able to apply critical elements of Standard Precautions. This includes personal protective equipment and following safety procedures while interacting directly with clients
• Must be able to occasionally lift up to 15 lbs., reach, bend, and handle objects with or without reasonable accommodation
• Must be able to operate a personal computer, including reading from a computer monitor, keyboarding, and using a mouse.

• Occasional travel to other Emergence locations for training or meetings may be required

• Basic First Aid and CPR
• Crisis prevention certification
• Previous experience working with SUD and/or mental health clients

Emergence