Senior Specialist, Community & Associate Experience

Build-A-Bear

  • Saint Louis, MO
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
The Senior Specialist, Community & Associate Experience plays a vital role in shaping a positive and engaging culture across retail locations and the corporate office. This role serves as a key liaison between internal teams and external partners to drive initiatives that support associate well-being, volunteerism, and corporate social responsibility.Responsibilities:
  • Support the operations of Build-A-Bear Foundation
  • Achieve goals and tasks set forth by the Board of Directors
  • Manage Hearts & Hugs Fund – select donation recipients, ensure timely deliveries, and achieve donation goal numbers
  • Communicate marketing of Build-A-Bear Foundation and other cause marketing programs
  • Create associate experience events
  • Execute rewards and recognition programs across the organization
  • Facilitate onboarding program for corporate associates
Required Qualifications:
  • High school diploma or GED equivalent
  • 2-4 years experience in non-profit or events
  • Proficient in Microsoft Office, Teams & SharePoint
  • Strong organizational and multitasking skills
Preferred Qualifications:
  • Bachelor's degree - Human Resources or Communications
  • Experience in development or fundraising at a non-profit organization
Behavioral Traits for Success:
  • Enjoys working with a variety of people
  • A communicator, who naturally stimulates and motivates others
  • Responsive to the needs and concerns of others
  • Works at a slightly faster-than-average pace
  • Handles details correctly and efficiently
  • Has a "how can I help" attitude
  • Willingness to involve others in decision making
  • Expert knowledge in area of expertise
  • Strong and friendly follow-up when necessary
Working Environment:
  • Typical office environment with climate control and sufficient lighting, ergonomic desk/chairs
  • Hybrid work schedule
  • Lifting > 10 lbs.
Your Performance Will Be Measured On:Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following:
  • Ability to create an Experience First culture for associates and partners
  • Time management
  • Communication
  • Decision-making, judgment, and execution
  • Achievement of assigned goals
  • Use of tools, processes, and systems
  • Stakeholder feedback

Build-A-Bear