Technical Support Specialist

• Full Time - Direct Hire
• On Site - Support most of the time will be virtual/remote
• Compensation is dependent on experience (Ranging from 50k-60k).

• Implements, monitors, and provides technical support of customer laboratory IT environments, typically integrated with instrumentation
• Administers and assures connectivity of customer’s Windows based platform
• Support of the operating system, desktop hardware and peripherals, instrument-controlled software, core desktop applications and imagining of computers
• Manage On-boarding, retirement, and relocation of equipment
• Implements Windows based security, including but not limited to: user / group permissions, file / folder permissions, group policies, local security policies, etc.
• Analyzes, identifies, and implements enhancements, upgrades and/or solutions to improve the overall support of the desktop platform in a timely manner

• 4+ years of experience in engineering troubleshooting
• SW and HW support of PLC, HMI, and SCADA
• Associate's degree or higher and 2 years of industry technical experience to include Windows technologies including Microsoft Office, networking, remote computing and backup systems.

Latitude Inc.