Customer Service Representative - State Farm Agent Team Member

State Farm

  • DeLand, FL
  • $45,000-65,000 per year
  • Permanent
  • Full-time
  • 2 months ago
Benefits:
  • 401(k)
  • 401(k) matching
  • Paid time off
  • Training & development
Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.Responsibilities
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Work with the agent to identify and support local community events in our market.
  • Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
  • Salary plus commission/bonus
  • 401 (k) matching
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency
  • Training & Development
Requirements
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Proactive in problem solving
  • Experience in a variety of computer applications, particularly Windows
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Property and Casualty license (must be able to obtain) 20-44 or 2-20
  • Life and Health license (must be able to obtain) 2-15
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.***NOTE: Hiring manager reviews and responds to all posts and inquiries on Mondays.IMPORTANT ON SALARY: Starting salary range is based on experience in the insurance industry and current licensing. Limited to no experience and no current insurance licensing will be offered the very beginning of the salary range.This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

State Farm