Staff Officer Security

• Maintains a security "presence" at all times while on duty
• Maintains high level of alertness/awareness of surroundings
• Keeps dispatcher, supervisor and manager informed of pertinent events and activities
• Participate in required training and drills, and takes advantage of elective educational opportunities
• Is knowledgeable of security policies, procedures and guidelines and applies them accordingly
• Is proficient in the use of security equipment, maintains equipment through daily care, and reports broken or malfunctioning equipment in a timely manner

• Gives accurate and understandable directions
• Provides escorts anywhere on the campus to ensure safety
• Provides appropriate access control to the property, buildings and to secure areas within those buildings
• Assists motorists by locating/relocating vehicles and providing jump starts for dead batteries
• Assists healthcare providers with patient care by providing observation, stand-by support, escorts, non-violent crisis intervention
• Applies restraints competently in accordance with training and policies. Demonstrates appropriate use of force if necessary
• Provides staff with orientation information; documents accordingly

• Greets all persons in a welcoming, professional manner
• Demonstrates proficiency looking up patients
• Provides direction and other assistance as needed
• Ensures wheelchairs are available for patients and visitors
• Provides backup support and responds to all areas
• Monitors driveway area during downtime
• Patrols interior facilities and exterior grounds to detect and deter criminal activity, policy violations and other infractions
• Takes corrective action to mitigate or resolve safety hazards, security breaches and other unsafe conditions
• Checks doors and gates to make certain they are secure and operating properly
• Monitors vehicles for low tires, open windows and doors, or other concerns and contacts owner
• Takes appropriate action to safeguard unattended/unsecure property and return to owner
• Enforces traffic and parking policies throughout the campus

• Responds to calls and in-person requests for assistance
• Monitors alarm systems and responds accordingly to activations
• Maintains radio communications with officers
• Dispatches assignments in an appropriate, prioritized manner
• Provides communications with outside agencies, such as police and fire
• Monitors video surveillance system for suspicious activity and to support incident response efforts
• Maintains logs and other routine documentation
• Creates ID badges through appropriate data entry, photo taking and printing
• Demonstrates ability to utilize the Matrix system for access control and ID management

• Responds quickly and effectively to emergency and non-emergency incidents and events
• Exercises good judgment handling emergency situations, such as fire alarms etc.
• Takes corrective action to mitigate/manage the situation and ensure the safety of those involved
• Summons the support of outside police agencies as needed and serves as point of contact
• Notifies the appropriate individuals about incidents as they occur
• Gathers detailed information about the incident and persons involved
• Determines the scope of an incident and takes action to minimize further impact
• Takes preventative action to reduce the risk of recurrence
• Ensures follow-up on unresolved issues related to the incident
• Completes accurate, objective, legible reports in a timely manner; includes statements and photographs as needed

• High school graduate or equivalent
• Minimum of two years security experience
• OPOTA/OPOTC certification or equivalent and/or previous hospital experience preferred
• Valid Driver's License in the State of Ohio
• Experience with CCTV operations and alarm monitoring desired
• Effective verbal and written communication/customer service skills
• Physically capable of performing all required duties, including, but not limited to: long periods of standing and prolonged walking, and physical confrontations with combative person(s)
• Must be able to perform the essential functions of the position with or without reasonable accommodation

Sisters of Charity Health System