QA Application Analyst

Rural King

  • Mattoon, IL
  • $55,000-60,500 per year
  • Permanent
  • Full-time
  • 14 days ago
Overview:About usRural King is America’s Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 130 locations across 13 states and is constantly expanding. Our annual sales exceed $2.5 Billion, and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store.One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee. It's just one way we show our appreciation for their support.At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally, contribute meaningfully, and make a difference in the lives of those we serve.How we reward you401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%Healthcare plans to support your needsVirtual doctor visitsAccess to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program15% Associate DiscountDave Ramsey’s SmartDollar ProgramAssociate Assistance ProgramRK Cares Associate Hardship Program24/7 Chaplaincy ServicesCompany paid YMCA Family Membership Responsibilities:What You’ll do
As a QA Application Analyst, you will be responsible for functional application testing, UAT, and overall management of the Dev/Test environments within the Rural King environment. Oversee practices and processes to ensure integrity, safety and availability of all data and applications as part of Rural King’s information systems. Make sure that the processes needed for the business to function and succeed are running smoothly, acting as a technical point of contact to fix application and systems issues - usually on an immediate basis.
  • Management of the Rural King application QA/Dev environments
  • Provide end users guidance and support for application software
  • Create functional documents such as training instructions for end users
  • Provide functional & technical assistance to internal customers
  • Assist with training end users on software systems
  • Provide technical assistance when applications are being designed, developed and tested
  • Participate in all phases of SDLC
  • Analyze and review enhancements for compatibility and insure they adhere to operating guidelines
  • Perform integration testing
  • Prepare and present status reports to internal customers
  • Collaborate with internal teams to create test cases, identify, document & resolve issues
  • Monitor application for compliance to IT standards & policies
  • Provide on-call support as directed by the supervisor
  • Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism.
  • Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
  • Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
  • Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
  • Perform other duties as assigned.
Supervisory ResponsibilitiesNoneQualifications:Essential Qualities for Success
  • At least 3 years of applications support experience and a bachelor’s degree or equivalent combination of experience and education.
  • 3 years’ experience with ERP, WMS, MDM, and HRIS applications.
  • Experience with Oracle XStore a plus
  • Proficiency with Microsoft Office Suite or related software.
  • Excellent verbal and written interpersonal and communication skills.
  • Excellent customer service skills.
  • Detail oriented.
  • Problem-solving skills a must.
Physical Requirements
  • Ability to maintain a seated or standing position for extended durations.
  • Capability to lift 15 pounds periodically.
  • Ability to navigate and access all facilities.
  • Skill to effectively communicate verbally with others, both in-person and via electronic devices.
  • Close vision for computer-related activities.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.The pay range for this position is $55,000 - $60,500 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:14539c15-191a-4b77-9c13-f6ccfce10094.

Rural King