Be the face of luxury at in the heart of Vail, Colorado! We're seeking a Front Desk Agent who thrives in a fast-paced, guest-focused environment. You'll be the first point of contact for owners and guests, coordinating requests, solving problems, and delivering seamless service before, during, and after their stay. Every day brings new opportunities to create memorable experiences-if you're passionate about hospitality and love making people feel welcome, this is your stage.Duties Include:Answer and return all incoming calls promptly and professionallyManage guest and owner check-in and check-out processesEnsure billing accuracy and process all transactions efficientlyCommunicate effectively with other departments via radio and phoneHandle reservation inquiries and availability requestsCoordinate with outside vendors, contractors, and realtors as neededLocation: - Vail, COStart Date: ASAPEmployment Status: Full Time, Year RoundPay Rate: $24/hr, reservation commissions are possibleSchedule: 7am-3pm, 10am-5pm or 3pm-11pm, 5 days/weekPosting Closing Date: 9/30/2025 (or when filled)The ideal candidate will bring strong communication, time management, and organizational skills to the role, along with a professional demeanor and the ability to maintain composure in a fast-paced environment. A high school diploma or equivalent is required, along with at least one year of experience in hospitality or a similar field. Proficiency with computers and Microsoft Office applications is essential, as are basic math and writing skills to support accurate transactions and effective communication.Benefits & Perks:Our benefits package is designed to enhance your overall experience and well-being. Generous Paid Time Off year-round. Choose from three Health Insurance plans, along with Dental, Vision, & Accident Insurance, and Life Insurance. We offer a 401(K) Plan with a discretionary employer match.. Our commitment to your growth includes Career Development Trainings and Discounted Gym Memberships at The Athletic Club Westin. You'll also benefit from Discounts at Eye Pieces, Corporate Discounts through Perk Spot, a Sabbatical Program, and a $500 Referral Program. Join us and experience a comprehensive benefits package that supports your professional growth and personal well-being!Why East West:At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.We hope you'll consider joining us! Visit our website to learn more about East West at .
