
Client Implementation & Service, Off
- Quincy, MA
- $60,000-90,000 per year
- Permanent
- Full-time
- Understand the Alpha Middle Office Product Implementation team mission, standards, and operating mechanisms
- Build strong partnerships across Product Implementation, Product Development, Program Management, Global Delivery, and Technology teams.
- Apply consistent estimation methodologies to support accurate resource forecasting and mobilization.
- Collaborate with Service Families and Program teams to manage project budgets and vendor work orders.
- Document and maintain business management processes, including estimation, forecasting, and third-party engagement.
- Support the documentation of business requirements and process gaps identified by Service Teams.
- Contribute to special projects, audit responses, and executive presentations as needed.
- Supporting Ad hoc deliverables whenever needed: Special Projects, Audit requests, Presentations, etc.
- Proven expertise in business analysis, financial/resource modeling, and process management.
- Strong organizational and time management skills with the ability to manage multiple priorities.
- Excellent communication and presentation skills, with the ability to translate complex issues into actionable insights.
- A collaborative mindset and the ability to work effectively across global teams and time zones.
- 5 years of industry experience with front, middle and back office functionality, analytics and applications
- Competency in Agile Methodology and tools
- Competency in JIRA, MS Office including MS Visio, MS Project and PowerPoint