Resident Services Coordinator-Scattered

Project for Pride in Living

  • Minneapolis, MN
  • $22.00-24.00 per hour
  • Permanent
  • Full-time
  • 12 days ago
Accepting Applications until FilledAbout PPLProject for Pride in Living (PPL) is a nonprofit organization dedicated to empowering low-income individuals and families to become self-reliant through integrated services in housing, employment, and education. We believe in the power of community and the potential of every person. When joining PPL, you become a part of a diverse team whose goal is to assist our residents and communities with the groundwork they need not only to survive but also to thrive.Job SummaryThe Resident Services Coordinator will provide invaluable person-centered services and build meaningful relationships with the individuals served. This role helps individuals in our community maintain housing stability by carrying an average caseload of 20-25 scattered site participants who have experienced long-term homelessness. They are adept in navigating Harm Reduction and the Housing First Model approach to partner with participants from diverse communities who have experienced homelessness and behavioral health challenges.Essential Duties and Responsibilities
  • Engage with participants to assess their strengths/barriers and create customized participant-driven housing stability plans.
  • Keep accurate, up-to-date documentation including but not limited to, goal plans, case notes, incident reports, funder data, receipts, etc.
  • Collaborate with the Housing Coordinator in transferring tenancy-sustaining services to the Resident Services Coordinator. Services are provided in-home and in the community.
  • Provide tenancy-sustaining services
  • Visit and inspect participant apartments monthly to ensure that they are properly maintained.
  • Assist with the housing recertification process.
  • Utilize skills and community resources to provide crisis prevention and intervention.
  • Support participant health and wellness through connections to physical, mental health, and recovery resources.
  • Assist participants to maintain or increase income through benefits assistance or involvement with volunteering, education, and employment activities.
  • Help residents build social support with family, peers, neighbors, etc.
  • Provide and/or facilitate translation and interpreting services.
  • Participate in internal and external professional development, team meetings, case consultation, special initiatives, PPL committees, and organization-wide meetings.
Minimum Requirements:
  • Experience with case management or developing supportive housing service plans.
  • Ability to provide crisis intervention and support.
  • Strong group facilitation, mediation, interpersonal, organizational, and outreach skills.
  • Ability to work independently and as a team member.
  • Valid driver's license and insurance, successfully complete a motor vehicle records screen, reliable vehicle, and ability to transport participants.
  • Experience with Motivational Interviewing, Person-Centered, or DBT skills is a bonus.
  • Ability to recognize and address mental health challenges, chemical dependency, and other problematic behaviors.
Minimum Technology QualificationsAbility to use:
  • Microsoft Office Suite: Excel, Outlook, and Word
  • Database systems, particularly Apricot
  • Office equipment including telephone, smartphone, and voicemail systems, copier, printer, scanner, and fax machine.
Education and/or Experience
  • 1-3 years of experience with the target population served preferred.
  • A course of study in a health or human services-related field leading to a Bachelor of Arts, Bachelor of Science, or Associate degree.
Salary/Wages: $22.00-$24.00 Hr., DOQHours: Monday-Friday 8:30 am- 4:30 pmBenefits
  • Health & Dental
  • Employer Paid Short & Long Term Disability Insurance
  • Employer Paid Life Insurance
  • Paid Parental Leave
  • Voluntary Life Insurance
  • Health Savings Account (HSA) or Flexible Spending Account (FSA)
  • PTO and paid Holidays
  • 403(b) Retirement Plan with Employer Match
  • Summer Half-Day Fridays (Memorial Day-Labor Day)
How to ApplyQualified candidates can apply online. Include a cover letter and resume. The hiring process includes phone screens and in-person interviews, references, and background checks for final candidates.***This position is an In Person role.***Project for Pride in Living, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the organization will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Project for Pride in Living