Quality Control Specialist - Deposits
- Newark, DE
- $24.46-36.69 per hour
- Permanent
- Full-time
- Assist in the maintenance of Quality Control (QC) program. Ensure that policies and procedures are developed to address risks and regulatory requirements. Verify the existence and accuracy of legal documents and deposit/new accounts documents.
- Review the designated sample size of all deposit accounts for accuracy and compliance with department procedures and deposit operations policy. Review all deposit accounts and CIS records to ensure accuracy upon boarding.
- Maintain department database ensuring that all required sampling is performed within required guidelines. Monitor and prepare various operations reports (i.e. KYC Escalation, SARs, High Risk Wires, etc.) for management review and approval.
- Review the designated sample size of monetary transactions such as deposit account transfers. This includes verifying that appropriate approvals where obtain for exception or over-limit items.
- Promote and support employee awareness and knowledge of bank polices. Provide immediate feedback to colleagues, team leaders and management of trends encountered during review and established monitoring processes. Work with management to ensure that the monitoring database remains current with regulatory, policy and procedure changes.
- Develops and maintains database of high risk clients/accounts for PB and prepares reporting for senior management on trends as well as identifies and escalates potential gaps to management.
- Minimum of 1-3 years of experience in Compliance or Operations laws and regulations required.
- Minimum 3 years of experience in a banking or deposit compliance environment required.
- Minimum 5 years of experience with Microsoft Office required.
- Bachelor's Degree Preferred.
- Regulatory or Compliance Audit experience with a regulated financial institution is preferred.
- Thorough knowledge of related state and Federal banking regulations Reg. CC, Reg. E, UDAAP, Reg. O, Reg W, BSA, AML, KYC, CIP, SAR, EDD, CDD, etc.
- Excellent oral, written and interpersonal communication skills with the ability to convey complex concepts in a clear and concise manner and provide clear guidance to all levels of staff, adapting the communications to the experience and knowledge level of the target audience.
- Ability to analyze complex situations, understand new regulations and environmental changes. Have the ability to work closely with compliance staff to keep department procedures aligned with regulatory and corporate requirements.
- Ability to effectively train and guide others in a classroom or one-on-one environment. Monitor training collateral to ensure alignment with current procedures and regulations.
- Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
- Generous 401(k) company matching contribution
- Career Development through Tuition Reimbursement and other internal upskilling and training resources
- Valued Time Away benefits including vacation, sick and volunteer time
- Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
- Career Mobility support from a dedicated recruitment team
- Colleague Resource Groups to support networking and community engagement