
Specialist Marketing- Full Time, Casino Marketing (Harrah's SoCal)
- Valley Center, CA
- $54,000 per year
- Permanent
- Full-time
- Must have a proven track record of personally providing excellent customer service.
- Must possess excellent interpersonal, communication, team-building and problem-solving skills.
- Must have flexibility in your schedule and be willing to work any shift when necessary.
- Must be able to speak, read, write, and understand English.
- Must have basic knowledge in Microsoft Office 365.
- College degree in marketing, hotel or business preferred but not required.
- Must be a team player with an amicable personality and the ability to cooperate with others.
- Must present a well-groomed, professional appearance.
- Casino experience preferred.
- Maintains close ties with guests through regular personal contact either by phone, email or in person.
- Executes events inside casino, at social events and special promotions.
- Staffs special event registration areas.
- Aid in unboxing promotional items and event space set-up.
- Assist in the check-in of charter buses and help facilitate new-card sign ups.
- Anticipates guests' needs and quickly responds to guests' requests to arrange transportation and accommodations.
- Effectively uses telemarketing, mail, and other marketing techniques to increase visitation patterns among target customers.
- Uses sound judgment and makes good decisions while following established guidelines.
- Must be able to independently manage and prioritize time and tasks to optimize efficiencies and results.
- Handles difficult situations or guests in a calm, professional and prudent manner.
- Fully complies with all applicable rules, regulations, laws, and policies and conducts themselves with highest levels of integrity and honesty.
- Must be able to continuously maneuver around office.
- Must be able to move quickly around property, including in and around Gaming Pit areas.
- Must be able to bend, crouch, kneel, twist and work at a desk.
- Responds to visual and aural cues.
- Must be able to work independently and proven to be self-motivated.
- Must have the manual dexterity to operate a computer and other necessary office equipment.
- Must be able to tolerate areas containing secondhand smoke.
- Must be able to lift and carry 20lbs.
Are you ready to take a step in the fun direction? Join the team at the fourth largest resort property in San Diego County!Why would you to want to join our team? At Harrah's Resort Southern California, making grownups smile is what we do best, which is why we stack our dream team with passionate, energetic, Funmakers. It's a place where creativity, innovation and inspiration are always welcome! We provide a funner (we are in Funner, California after all!) culture which encourages and celebrates people being the best that they can be. It's a special environment that you can't find anywhere else!Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.The Company reserves the right to make changes to the job description whenever necessary.As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.