Administrative Assistant (Floating), San Antonio

• Medical, dental & vision insurance
• Company matched 401(K)
• Paid time off- Vacation, sick, floating holidays
• 12 additional paid holidays
• Tuition Reimbursement
• PetPlan Pet Insurance
• Employee Assistance Program
• Long & Short-Term Disability Insurance
• AND MORE

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Retrieves messages from voice mail and forwards to appropriate personnel.
• Answer and direct all incoming calls to the appropriate team member. When the appropriate team member is unavailable, ensure proper follow up.
• Relieve management of administrative detail with all projects, phones, faxes, filing, typing, and mailings.
• Secure all required applicant and resident signatures, for administrative processes.
• Maintain documentation and filing procedures and systems in accordance with Vesta's SOP.
• Keep a running list of needed supplies and order as necessary.
• Greet, introduce, welcome and convey benefits of the property to prospective residents and visitors.
• Foster a positive, active and collaborative relationship with team members, prospects, residents, communities, vendors and associated agencies.
• Assist leasing to schedule application intakes, interviews, processing and preparation of applications, and their distribution.
• Assist with and attend resident retention initiatives (i.e., resident functions, promotions, monthly newsletters, etc.).
• Assist with property-issued communications/notices (i.e., bad weather, emergency, etc.).
• Consistently maintain property rules and regulations in accordance with property-based programs, Vesta's SOP as well as all state, federal and/or local laws.
• Assist in the achievement of property financial goals.
• Maintain accurate record of all resident transactions issuing resident receipts as necessary.
• Receive, review, and route incoming mail, and ensure that invoices and other time sensitive materials are processed.
• May assist in collection, depositing and posting of rental deposits, rent and late fees/charges etc. as assigned.
• Process information in property management software regularly, i.e.., work orders, certifications, deposits and all pertinent resident documentation.
• Report to management community appearance/ curb appeal, and unsafe conditions.
• Input all work order and service requests, in Yardi and communicate to maintenance.
• Responsible for keeping reception area clean with professional surroundings.
• Monitors visitor access.
• Other duties as assigned.

• Excellent interpersonal skills; strong verbal communication skills.
• Able to work independently; self-motivated, takes initiative.
• Able to multitask and prioritize efficiently.
• Ability to determine varying nature of calls/issues and identify the priority level.
• Accepts responsibility and accountability.
• Honest and trustworthy; displays integrity.
• Professional, in appearance and action.
• Shows adaptability.
• Organized and detailed.

• HS diploma or equivalent
• 2 years of related experience; to include data entry, data processing, and skills in Microsoft office and property management software
• Experience in a property management or apartment community preferred
• Successful completion of a background check and drug screening required.
• Bilingual strongly preferred

Vesta Corporation