Medical Office Assistant
UBMD Primary Care
- Williamsville, NY
- $18.00-19.50 per hour
- Permanent
- Part-time
- Responsible for ensuring timely and efficient rooming of patients.
- Performs clinical intake on patients by checking vitals such as height, weight, temperature, blood pressure, pulse and respiration.
- Prepares patients for examinations, procedures and/or treatments.
- Obtains, evaluates and records patient’s history in electronic medical record (EMR) system.
- Observes patients, charting in EMR and reporting changes in patient’s condition, such as adverse reactions to medication or treatment.
- Collects and processes specimens.
- Maintains examination/treatment rooms, including inventory of supplies and equipment.
- Conducts clinical portion of annual well visits.
- Assists with provider orders and call backs under the direction of a nurse, APP or physician.
- Depending on the clinic, may be responsible for point of care testing which includes, but is not limited to, EKG’s, urine reagent strip testing, glucometer testing, peak flow testing and/or oxygen coverage testing when applicable.
- Full-time employees must have the ability to work 37.5 hours each week on a regular basis, except during times when paid time off is requested and approved. Part-time employees must have the ability to work the required number of hours each week on a regular basis, except during times when paid time off is requested and approved.
- Reviews and addresses daily tasks as assigned.
- Complies with all OSHA regulations.
- Adheres to HIPAA and confidentiality policies and procedures.
- May be needed to assist with administrative responsibilities, such as making appointments, greeting patients, collecting copays, updating demographic and insurance information, scheduling tests or referrals, scanning medical records and/or coordinating timely follow up of patient requests for services regarding prescription requests, referrals, diagnostic testing and appointments for sick visits.
- Refers patients to proper resources such as billing department.
- Provides patients with education materials, distribution of resource literature from insurance carriers and community service recommendations, as needed or requested.
- Maintains competence through continuing education and training.
- Reviews company email on at least a daily basis in order to receive and address notifications and/or other pertinent information in a timely manner.
- Any other duties as requested or assigned by the Nurse Manager, Clinic Supervisor and/or other management representative. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
- May be required to travel to other UBMD Primary Care location(s) dependent on company need.
- Work hours may fluctuate depending on company/clinic needs.
- Position is in a well-lit, fast-paced, clean clinic environment.
- Office noise level will be mild to moderate most times.
- Moderate/average indoor temperatures.
- May have exposure to occupational health hazards in the clinic setting.
- Prolonged periods of sitting or standing at a workstation in order to perform duties on a computer.
- While performing the duties of this job, the employee will be regularly required to sit, talk, hear and use hands and fingers to operate a computer and/or telephone keyboard.
- Prolonged standing/walking while performing patient care services.
- Specific vision abilities required by this job include close vision requirements due to computer work.
- Light to moderate lifting (up to 15 pounds) may be required.
- Regular, predictable attendance is required.
- Must possess the physical and mental abilities to perform the tasks normally associated with the essential job functions such as stationary, mobility, operating machinery, convey and exchange information.
- Manual dexterity to operate standard office machines/equipment such as computers, printers, multi-line phone, photocopier, fax system, scanner and/or calculator.