
Warehouse Lead
Paradies Lagardère Travel Retail
- Atlanta, GA
- Permanent
- Full-time
- Lead and coordinate daily warehouse activities to meet operational goals.
- Assign tasks to team members and monitor progress to ensure timely completion.
- Train new and existing warehouse team members on standard operating procedures (SOPs), safety protocols, and equipment use.
- Ensure inventory accuracy through cycle counts, audits, and proper documentation.
- Maintain a clean, organized, and safe work environment in compliance with OSHA and company standards.
- Operate material handling equipment (e.g., forklifts, pallet jacks) as needed.
- Communicate effectively with supervisors, other departments, and team members to resolve issues and improve processes.
- Assist in performance reviews and provide feedback to support employee development.
- Monitor and report on key performance indicators (KPIs) such as order accuracy, productivity, and shrinkage.
- Release and assign pick waves to team members.
- Audit picked orders for accuracy and completeness.
- Assist with slotting and labeling of pick zones.
- Resolve product location or scanning issues during picking.
- Coordinate closely with replenishment and shipping leads.
- Check and sign off on packing slips, bills of lading, and system entries.
- Oversee damage reporting and returns to vendors.
- Verify receiving counts and escalate overages or shortages.
- Train team on proper unloading and inspection techniques.
- Coordinate transportation for dock scheduling.
- Lead a team of pickers to meet daily store order targets.
- Monitor accuracy, productivity, and correct staging of outbound goods.
- Ensure team uses RF scanners and follows pick paths efficiently.
- Provide daily coaching and feedback to associates.
- Plan and assign tasks for receiving associates.
- Ensure all inbound deliveries are verified, inspected, and logged correctly.
- Maintain safe, clean, and efficient dock operations.
- Monitor daily receiving metrics and escalate discrepancies.
- Liaise with inventory and replenishment teams to streamline put-away.
- Report order status and performance metrics to DC Supervisor.
- Strong leadership and people management experience in warehouse settings.
- Deep understanding of warehouse operations and supply chain metrics.
- Understanding of SKU locations, inventory flow, and product handling.
- Capability to troubleshoot issues in real time (e.g., out-of-stock or mispicks).
- Ability to delegate and coordinate across leads in various departments.
- Proficient in interpreting operational data and making real-time decisions.
- Skilled in enforcing safety and compliance policies.
- Ability to work various shifts in a 7/365 team orientated environment
- Able to communicate effectively using the English language
- Self-starter able to prioritize and handle various tasks simultaneously
- Ability to adapt to changing priorities and unexpected situations
- Proficiency required in reading, writing, and mathematics
- Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable Department of Transportation requirements
- Computer work, heavy lifting (40 lbs.), long standing periods, climbing, lifting, bending, nights or weekend work, based in a store or group of stores; early morning, evening and weekend work and holidays
- Comply in all respects with the provisions of the Standards of Business Conduct Policy
- Commitment to safety, quality, and speed in fulfillment.
- High school diploma or GED required; additional training or certification in logistics or warehouse management is a plus.
- 2+ years of experience in warehouse operations, with at least 1 year in a leadership or team lead role.
- Strong understanding of warehouse procedures, inventory systems, and safety regulations.
- Proficient in warehouse management systems (WMS) and basic computer applications.
- Excellent leadership, communication, and organizational skills.
- Ability to work flexible shifts, including weekends or overtime as needed.
- Forklift certification preferred.