Job Description:OverviewSummary:Under the direction of the Revenue Cycle Education Administrator and/or the Director of Revenue Cycle, the Revenue Cycle Organizational Development and Learning (ODL) Specialist will provide substantial expert knowledge and understanding and use of instructional design concepts to create materials in HealthStream and/or myTraining, our webbased Learning Management Systems (LMS). Innovate and maintain quality, functionality, and continuity of existing eLearning courses and learning materials. Designs and develops new eLearning courses as requested. ResponsibilitiesResponsibilities:
Working knowledge of Learning Management Systems
(LMS), publishing, republishing, creating student groups,running reports, assigning roles, and providingguidance/training to administrators and users
Facilitate the production and distribution of the Evaluation and
Management (E&M) Coding Tip Cards and other educationand training materials as needed throughout the year.
Annually - prepare for the incoming Residents, Fellows, and
PDA's to have their LMS accounts active prior to July 1st andassignments to turn on July 1st.
Annually - prepare for the Established Residents, Off-Cycle
Residents, and the Residents that are transferring to anotherDepartment to be moved over to their new Residency orFellowship program, and update their Supervisor/Manager.
Work with the Dean's Office and Human Resources for data
needed for the incoming Residents, terming Residents, andtransferring Residents.
Establish new Medical Students in our LMS and assign their
Curriculum as needed.
Create Student Groups and Assignments for ongoing LMS
assignments; troubleshoot as needed.
Responsible for terming accounts, creating accounts, making
individual and group assignments for the Attendings,Residents, Fellows, PDAs, Medical Students, and LocumAPPs.
Run reports for completions and delinquencies for various
departments as requested.
Train new GME Coordinators on how to run reports and grant
them Admin Access to the LMS.
Maintain Master Spreadsheet of all Providers for Mandatory
Provider Education completions.
Coordinate and work with the department educators to create,
publish, and update training/learning materials to ensurequality using Articulate and the LMS for new hire/annualeducation.
Manage Compliance reporting and notifying Compliance of
Mandatory Provider Education Delinquencies.
Send Welcome E-mail to Attendings, Off-Cycle Residents,
and Locum APPs notifying them of their Mandatory ProviderEducation assignments and information on signing into theLMS. Send Memo and E&M Coding Cards to Provider(s).
Provide organizational support on technology-based learning
by supporting end-users. Resolve complex problems orunexpected results; recommend solutions to meet thebusiness needs of the end users.
Communicate annually with all content owners for updates on
active assigned training, such as Epic, IDinc, Patient SafetySystem, Fatigue Training, MRI, etc.
Review and update all courses per Revenue Cycle
requirements. Requestor preferences, Regulatory changes, and Updatesthroughout the year.
Works with the Compliance Department and oversees the
Mandatory Provider Documentation, Coding, and BillingCompliance Education Program for attendings, APPs, andresidents, as mandated by the organization's complianceplan.
Facilitate special requests for a new assignment to be sent
out to the Providers. Work with the owner of the coursecontent.
Utilizing proper channels for approval, send out email
communications to the appropriate audience(s) - Attendings,Residents, Fellows, PDAs, Medical Students, and LocumAPPs.
Upload new assignments into LMS and assign to the appropriate audiences.
Test online learning solutions for technical issues, usability, and mobile device integration.
