Join us as a Senior Product Designer and become an architect of exceptional digital experiences that transform how people interact with our products. In this role, you'll harness your creative vision to turn complex workflows and information into intuitive, delightful user experiences that make a meaningful impact.About the RoleAs a Senior Product Designer, you'll be at the intersection of creativity and strategy, collaborating with talented designers, engineers, and product managers to craft innovative features and streamline workflows. Your design expertise will directly enhance our digital experience and shape how users engage with our products.You'll bring your unique perspective to life through compelling sketches, storyboards, high-fidelity mock-ups, and interactive prototypes that communicate your design vision with clarity and impact. Your ability to articulate design rationale, logic, and research will help drive well-informed decisions at all levels of the organization.Beyond your individual contributions, you'll serve as a culture carrier who mentors fellow designers, elevates team standards, and champions design excellence. Through thoughtful critique and constructive feedback, you'll help cultivate an environment where creativity thrives and design quality continually improves.What You'll Bring to the TeamA strategic mindset with a systems-thinking approach that transforms complexity into elegant simplicityA confident design voice and the ability to advocate effectively for inclusive, user-centered experiencesCollaborative spirit with a track record of cross-functional partnerships that deliver exceptional productsAdaptability to thrive under tight deadlines while maintaining quality as business priorities evolveDeep understanding of Design Thinking principles and how to apply them to solve real-world challengesHands-on expertise facilitating Design Sprints and developing insightful Customer Journey MapsHolistic problem-solving approach that considers diverse perspectives to create comprehensive solutionsPassion for mentoring and elevating other designers through thoughtful guidance and supportSelf-motivation and organizational skills that enable you to identify priorities and continuously improveRequired Qualifications and SkillsWe're looking for a highly motivated, dependable, and detail-oriented designer who thrives in our fast-paced, collaborative environment. Our teams span the East Coast, Midwest, and West Coast, united by our commitment to discovering and delivering exceptional customer experiences through iterative design. You should have:5+ years of experience in Product Design or related fields5+ years collaborating with cross-functional teams including product, engineering, design, content and user researchProven success shipping products across platforms and regions while mentoring others through the processBachelor's degree in Product Design, Interaction Design, Fine Arts, or related field (or equivalent combination of education and experience)Appreciation for all design disciplines—interaction, visual, content, motion, and research—and how they harmonizeExpert proficiency with industry-standard tools including Figma, Miro, usertesting.com, and DovetailCompelling portfolio showcasing diverse projects that demonstrate your design process and problem-solving approachStrong systems thinking with experience defining patterns, creating style guides, conducting user testing, and building prototypesSolid understanding of software development principles and effective developer collaborationExceptional time management and organizational skills with meticulous attention to detailOutstanding communication skills with the ability to influence stakeholders across the organizationPreferred QualificationsExperience with Service Design and Service Mapping methodologiesTrack record of setting platform strategies, envisioning complex interactions, and inspiring teams to innovateAbility to communicate complex concepts clearly and persuasively to diverse audiences at all organizational levelsExperience in the financial services industry, particularly in consumer lending
