Assistant Store Manager

Lilly Pulitzer

  • Richmond, VA
  • Permanent
  • Full-time
  • 4 months ago
Sugartown Worldwide LLC

Richmond, VA - Short Pump Town Center

Virginia

Job Description

The Assistant Store Manager’s primary responsibility is to achieve the Budgeted Net Sales for their respective store, provide an exceptional customer experience and embrace the brand positioning and lead the store in the absence of the Store Manager. All management should uphold the Company Core Values and Core Leadership Qualities.

This is achieved through the following:
  • Train and Develop an A+ team
  • Deliver an exceptional customer experience
  • Protect the assets of the store
  • Demonstrate high level of communication skills with Store Manager, Peers and store team
  • Take control of the day to day operations in the absence of the Store Manager
  • Commitment of company core values and leadership qualities
  • Building of brand equity in respective market
  • Create a strong store culture consistent with the brand resulting in a positive and motivating atmosphere
  • Strong organizational and operational competencies
  • Knowledge and understanding of all Division of Responsibilities
Delivering Results
  • Achieve or exceed Budgeted Net Sales
  • Payroll management
  • Drive business through utilization of KPI’s fostering team selling culture
  • Apply strategic and critical thinking
  • Build brand equity
  • Support of store specific strategies
Customer Experience and Store Culture
  • Educate and reinforce the Lilly’s Resort Chic lifestyle
  • Build and cultivate effective relationships with the customer.
  • Embrace and implement the Lilly Pulitzer Selling Culture
  • Maintain a cohesive relationship and an open line of communication between Sales Associates and Store Manager
  • Inspire others to deliver an exceptional in store experience consistent with company culture
  • Create an optimistic, high energy, team oriented and sunny store atmosphere
Leadership
  • Inspire and empower others positively
  • Lead through adversity
  • Win as a Team mentality
  • Demonstrate agility and flexibility
  • Clear and concise communication
  • Embrace, exhibit and uphold the company Core Values and Core Leadership Qualities
Talent and Team Development
  • Train and Retain A+ Talent
  • Assist Store Manager in recruiting and interviewing
  • Coach and manage in the moment
  • Provide team with actionable, regular and effective feedback
  • Consistency in utilization of company training tools
Operations Excellence
  • Maintain inventory management systems
  • Manage Division of Responsibility
  • Compliance with retail store and company policy and procedures
  • Safeguard assets of store
Qualifications

Minimum two years in retail management or relevant industry

Four year college degree is preferred

Genuine optimistic approach to leadership

Passion for the Lilly Pulitzer Brand positioning

Ability to work store schedule as needed including nights and weekends and holidays

Miscellaneous

This position is classified as full-time salaried; it is non-exempt and is eligible for overtime. Given the seasonality of the business, this position may require flexible, additional working hours during peak periods. Adhere to the Company Retail Holiday time off policy. This position is reviewed annually.

Lilly Pulitzer® is an Equal Opportunity Employer.

Lilly Pulitzer® participates in E-Verify. Details in and . Right to Work Statement in and .

Lilly Pulitzer